About Northern

Headquartered in London, Ontario, Northern is an integrated digital solutions agency helping leading brands across North America navigate digital transformation. Our solutions help brands grow by optimizing their digital customer journey. We have strategically assembled a group of innovators, who have a passion for technology, design, and improving digital experiences.

What We’re Looking For

We are looking for a Creative Team Manager to join our growing team and lead the creative department on delivery.

The Creative Team Manager is responsible for creative team development, training, management and retention. Accountable for developing and maintaining process documentation to ensure high-quality, consistent delivery of creative department solutions. Responsible for creating, executing, maintaining the creative department performance for various clients. (Internally and externally)

*Full-time remote is available nationally. Our Connected Workplace Program gives you the option to choose a remote, hybrid or in-office workspace!

Benefits to Becoming a Northerner

In exchange for your talent and expertise, Northern is committed to providing:

• Robust Benefits plan, including a Health Spending Account
• Wellness Program & LifeWorks EAP
• Fitness Reimbursement Program
• Vet Care Program
• RRSP Matching
• Profit-Sharing Performance Bonuses
• Endless Professional Growth Opportunities
• Delicious Meals & Company Social Events
• Free Onsite Parking
• Referral Bonus Program
• Flexible work environment - so you can work where & when you work best
• Allowance to help set up home office

Just to name a few!...

Key Responsibilities

• Work with the Art Director to develop professional development strategies for the team
• Work with the Art Director on developing creative strategy/execution plans for the department
• Manages multiple team members, taking responsibility for their job satisfaction, engagement, and success by providing on-the-job real-time feedback and annual reviews
• Assists with recruiting, interviewing, onboarding and training of new creative team members
• Provide time and value estimates for additional work with existing clients
• Identify new, and improve existing, internal control systems to meet delivery targets
• Ensure team communication and adoption of company policies, tools, and processes are adhered to
• Coordinate with the Sprint Manager to determine the delegation of work within the sprint, overseeing design team efficiency and budget usage
• Monitor and review margins and metrics to improve operational efficiency, implementing new directives for growth

Knowledge, Education & Experience Required

• 5+ years of experience preferably as an Senior Graphic Designer or Creative Team Lead in an agency environment.
• Minimum of 3 years’ experience managing people.
• Presents a portfolio with examples of websites, eCommerce, packaging, brand development, and digital marketing, including paid advertising.
• Proficient in the fundamentals of graphic design and the functionality and utilization of the extended Adobe Suite and Sketch.

At Northern we recognize that experience comes in many different forms. If your experience is similar to what we’re looking for, please consider applying. We know that the best problem-solving and creative thinkers are those with thought diversity; that’s why we’re dedicated to adding new perspectives to our team.

Since its founding in 2015, Northern has grown to nearly 200 employees, helping leading brands across North America navigate digital transformation.

Northern is positioned as a leader in the performance advertising industry as a Facebook Marketing Partner and Google Premier Partner —awarded to only 3% of agency partners in Canada. Our campaigns with leading brands in North America have been recognized as best in class through the Google Premier Partner Awards, Search Engine Land Awards, and the Canadian Search Awards.

Northern’s continued growth, strengthened by our strong company culture, has led to multiple recognitions by Great Place to Work® Canada including Best Workplaces™ in Canada, Ontario, for Women, for Hybrid Work, and more.

Equity and Diversity

Northern invites applications from all qualified individuals. Northern is committed to employment equity and diversity in the workplace and welcomes applications from all individuals, including but not limited to members of visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require any accommodations please let us know when you apply.