Project Manager - eCommerce Development

About Northern

Headquartered in London, Ontario, Northern is an integrated digital solutions agency helping leading brands across North America navigate digital transformation. Our solutions help brands grow by optimizing their digital customer journey. We have strategically assembled a group of innovators, who have a passion for technology, design, and improving digital experiences.

What We’re Looking For

We are currently looking for a highly motivated Project Manager to join our eCommerce Development team!

Join our team as a highly motivated Project Manager for eCommerce Development! In this role, you'll be the driving force behind delivering projects on budget, on time, and exceeding our client's expectations. Your responsibilities will include overseeing projects to ensure optimal results, efficient resource management, and harmonizing diverse stakeholder interests. Leading by example, you'll uphold quality standards, mentor your project teams, and provide dynamic project leadership. As the main client contact, you'll deliver exceptional service. Don't miss this exciting opportunity to make a significant impact in a fast-paced environment!

*Full-time remote is available nationally. Our Connected Workplace Program gives you the option to choose a remote, hybrid or in-office workspace!

Benefits to Becoming a Northerner

In exchange for your talent and expertise, Northern is committed to providing:

• Robust Benefits plan, including a Health Spending Account
• Wellness Program & LifeWorks EAP
• Fitness Reimbursement Program
• Vet Care Program
• RRSP Matching
• Profit-Sharing Performance Bonuses
• Endless Professional Growth Opportunities
• Delicious Meals & Company Social Events
• Free Onsite Parking
• Referral Bonus Program
• Flexible work environment - so you can work where & when you work best
• Allowance to help set up home office  

Just to name a few!...

Key Responsibilities

• Take ownership of project management for various eCommerce projects, overseeing project planning, remediation (QA/UAT), scope changes, scheduling, and cost determination
• Identify key decision makers and lead client discussions to gather, refine and define project requirements (business requirements, content needs, technical requirements) 
• Partner with tech leads to define the solution and determine project estimates and deliverables
• Continually deliver consistent and clear visibility to all stakeholders (internal and external) of activities, milestones, costs, deliverables and risks
• Ensure there is a backlog of tasks on all projects you manage and that the project teams have the access and direction to work efficiently and effectively
• Prepare resourcing needs for weekly project forecasting meetings of cross-functional teams
• Conduct a quality review of work to ensure it is meeting agreed upon requirements and approved scope
• Fulfill monthly invoicing needs
• Schedule, prepare agendas and facilitate all client meetings
• Understand Northern’s and your clients’ businesses and look for business opportunities to share with the Client team
• Communicate regularly with internal team leadership about project resourcing, progress, successes and challenges

Knowledge, Education & Experience Required

• 3+ years of experience managing projects, or related experience
• Successful completion of a college diploma or university degree in a related field
• Previous experience managing eCommerce development projects
• Experience with managing projects that develop in platforms such as Salesforce, Magento, Shopify and Big Commerce
• Exceptional relationship management skills; ability to listen, be curious, understand, empathize, be responsive and communicate constructively
• Capable of independently creating project plans, timelines, and budgets for digital projects
• Ability to acquire a valid passport and the interest to travel in North America

Bonus!

• PMP, Agile, or Scrum Master certification is considered an asset
• Digital or traditional agency experience is also considered an asset 

Since its founding in 2015, Northern has grown to nearly 200 employees, helping leading brands across North America navigate digital transformation. Northern is positioned as a leader in the performance advertising industry as a Facebook Marketing Partner and Google Premier Partner —awarded to only 3% of agency partners in Canada. Our campaigns with leading brands in North America have been recognized as best in class through the Google Premier Partner Awards, Search Engine Land Awards, and the Canadian Search Awards.

Northern’s continued growth, strengthened by our strong company culture, has led to multiple recognitions by Great Place to Work® Canada including Best Workplaces™ in Canada, Ontario, for Women, for Hybrid Work, and more.

Equity and Diversity

Northern invites applications from all qualified individuals. Northern is committed to employment equity and diversity in the workplace and welcomes applications from all individuals, including but not limited to members of visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require any accommodations please let us know when you apply.