Product Manager, Info-Tech Academy

Position Purpose

Interested in playing a critical role in the development, marketing, sales, and quality management of Info-Tech’s Academy product? The Product Manager works in conjunction with all teams across the Research Department to ensure related administrative activities associated with Info-Tech Academy are carried out. In this role, you will spend approximately 1/2 of your time coordinating the design & build of new Academy videos, refreshing existing videos, and retiring content where appropriate; and 1/2 of your time evolving, marketing and promoting your Academy product.

What You Will Do:

• Play a critical role in the marketing, sales, and quality management of Info-Tech’s Academy product.
• You will be accountable for the volume of videos in the Academy library.
• Monitoring the feedback on Academy videos and ensuring that feedback is communicated internally in ways that are actionable, practical, and member-centric to the improvement of the core research which makes up the product.
• Representing your product and the interests of the members your product serves internally to ensure that the research and advisory material produced reflects the needs of the market.
• Ensuring that the products you manage meet conformity of standards across Info-Tech Research Group’s practices, is of the highest quality caliber, and directly builds measurable value for our members.
• Supporting sales and properly resourcing delivery within your product stewardship area, as well as helping improve the associated research when required.
• Accurately and clearly setting expectations with members to ensure the success of service delivery.
• Participating in a variety of other related activities including advisory and delivery, and product innovation and research.

What You Will Need: 

Education and Experience

• Post-secondary education in Business, Digital Marketing & Communications, Media, or other related discipline.

• Practical experience (1+ years) with video content management.

• Experience with Product and/or Project Management, including gathering service requirements and measuring objective delivery criteria.
• Good grasp (1+ years) of Info-Tech’s value proposition for research and advisory products.
• Experience in one or more of the required IT domains (IT Strategy, Applications, Data, Infrastructure, Security, etc.) is a strong asset.

• Presentation and facilitation experience demonstrated through prior client-facing advisory/consulting engagements.
• History of strong relationship building and management skills. Experience gaining and maintaining trusted advisor status with management. Strong working relationships with C-suite considered beneficial.            

 Skills

• Inclusion
• Data Analytics
• Digital Communications
• Event Speaking
• Knowledge Application, Problem Solving & Decision Making
• Project Management
• Writing Ability
• Business Development
• Research
• Managing Through Change & Uncertainty
• Dynamic Learning Mindset

ITRG is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process


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