Technical Writer

Duties and Responsibilities:

• Devise highly effective and efficient learning content for training needs that can be repurposed for different moments of need (new feature training, new hire, reference for existing team).
• Write learning content in a way that is clear and easy to apply.
• Interview Heavy Equipment subject matter experts to design relevant content for internal and external use.
• Produce elearning content and incorporate feedback within agreed upon timelines.
• Continuously improving existing reference materials and existing learning content by reviewing learner feedback, team feedback, staying up to date on product changes and changes to department goals.

Job Qualifications:

• Minimum 2 years experience working in learning development or technical writing.
• Superior communication skills, both written and verbal.
• "Quick study" with software. Easily able to see the "core concept" through a "maze of detail."
• Sets and achieves high quality standards for grammar, design, and learning experience.
• Works fast and iteratively to gather feedback on work output, and make adjustments to existing and future tasks.
• Must be able to work independently; design and manage your own projects as well as respond to needs of the team.
• Open to feedback about work output.
• Adobe Captivate, Google Classroom, MS Office, Salesforce experience preferred.
• Specific CDK IntelliDealer experience, or Heavy Equipment industry experience preferred.

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US.  CDK may offer employer visa sponsorship to applicants.