IT Accessibility Specialist

Department Overview

Building a World-Class, Diverse and Inclusive Technology Team at TD

We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD’s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

TD IT Build covers a number of functional disciplines or practice areas. These technology professionals demonstrate incredible commitment through their participation in a combination of build-related functions or activities, such as:

• Application and implementation of platform design patterns and standards for infrastructure components across various platform domains;
• Delivery Management functions within the build mandate to co-ordinate and drive deployment- related activities;
• Structured focus on project delivery to implement deliverables for their respective and specialized areas of infrastructure build; and
• Specialized Services functions that provision contact center infrastructure and network-related infrastructure work for Real Estate and/or Branch environments, hardware assets etc.

There’s room for you to grow in all of it.

Job Description

• Champion accessibility and inclusive design across TD lines of business and Corporate areas with a focus on Employee User Experience
  • Review the capabilities and requirements of digital and hardware platforms and identify strategic opportunities to drive accessibility forward
• Consult with technology project teams to help them understand and integrate accessibility into their business strategy, project requirements and day to day activities
  • Educate our design, developer and test teams on accessibility standards and implementation
  • Support businesses in discussions with vendors, acting as a subject matter expert to ensure accessibility is fully considered for vendor solutions
• Assess and document accessibility conformance of applications, websites and mobile apps, etc…
• Help drive the evolution, implementation and socialization of our accessibility standards, support documentation and procedures promoting IT accessibility conformance across the Bank
• Advanced knowledge of accessibility standards (WCAG), and how to properly implement them within a solution
• Provide support to our colleagues with disabilities who use assistive technology

Requirements

• Passion for accessibility and making TD a leader in supporting persons with disabilities
• 5+ years of experience working with IT Accessibility standards
• Self-starter with a strong commitment to service and operational excellence
• Articulate, with excellent verbal and written communication abilities
• Comfortable communicating with people at all levels across the organization, both virtually and in-person
• Consistently positive with the ability to develop and maintain strong working relationships with business partners, vendors and IT teams
• Experience participating in technology projects with a solid understanding of waterfall and Agile methodologies
• Comprehensive knowledge of WCAG 2.0, 2.1, ARIA, Section 508 standards
• Comprehensive experience testing with screen readers, alternate input devices and other accessibility tools/utilities
• Working/intermediate knowledge of HTML, scripting languages and coding techniques
• Proficient at creating accessible documents including Word, PDF, Powerpoint, etc.
• Proven ability to work independently, work creatively and strategically, track and prioritize work, meet deadlines while juggling multiple projects
• Natural leader who takes initiative and coordinates activities effectively across the team

Additional Information

• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
• Learn voraciously, stretch your thinking, share your knowledge and educate others.
• Communicate and collaborate with both technical and non-technical professionals.
• Cultivate winning relationships by building trust with business and technology partners.
• Share our commitment to productivity, effectiveness and operational efficiency.
• We encourage people of all abilities to consider joining our team!

Hours

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.


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