Job Expired
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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
Job Description
Technical Counselor - Applications
Position Purpose
The Technical Counselor provides advice and counselling services to Info-Tech’s members by providing measurable value, improving client strategy, processes, subject matter knowledge, and organizational capabilities around application development, application portfolio, and enterprise applications. The Technical Counselor contributes ideas for Info-Tech’s research agenda, and enriches Info-Tech’s research content tailoring it specifically to the Technical Counselor seat holders. The Technical Counselor presents our methods and frameworks at Info-Tech and partner events.
Duties & Responsibilities
- Provide Technical Counsel and oversight exclusively to 10-18 clients within any 12 month period of time cultivated or assigned
- Provide proactive thought leadership and new ideas not “asked for” on behalf of the client’s membership
- Participate in regular communication / support / education and participation with Sales Leadership and Account Directors to account planning and support efforts
- Leverage ITRG and 3rd party assets to deliver on promises within the memberships
- Diagnose member value expectations pain points and connect them with appropriate Info-Tech Research Group product solutions
- Build strong relationships with the clients peers and important stakeholders to provide experiences that are tailored to the clients objectives and culture.
- Create technical executable roadmaps with clients to meet their practice strategy and expectations
- Analyse and recommend improvements to application portfolio architectures, application patterns and configuration proposals.
- Work with the Enterprise Research Team on Info-Tech most important accounts on custom engagements related to portfolio architecture, application architecture, application strategy and other application related advice.
- Provide measurable value to our clients through the various services provided: research, calls, and workshops.
- Contribute to Info-Tech’s Research Agenda planning activities by identifying trends in enterprise applications and application development.
- Develop technology content and articles for third-party media as part of Info-Tech’s PR activities.
- Deliver or co-deliver seminars in client events organized by Info-Tech Research Group, as well as partner events.
- Evaluate members’ needs and work with them to set objectives and develop a strategy/work plan within the terms and conditions of the members’ agreement;
- Leverage our research to assist members through the process of executing projects or process improvements either remotely (working through a series of structured calls) or onsite (working through structured 5-day workshops).
Education & Experience
- Undergraduate degree required (business or technology preferred) or equivalent experience.
- Excellent presentation skills and facilitation experience: client-facing workshops, training sessions, and consulting engagements.
- Strong relationship building and management skills. Experience gaining and maintaining trusted advisor status with senior management and C-level executives.
- Minimum 15 years’ experience working within a mid to large IT procurement/sourcing department or with an IT vendor or analyst firm.
Skills
- Understanding of the key management processes within an IT department.
- Demonstrated experience working in an application centric management or architecture role.
- Expert knowledge of application portfolio management and application rationalization techniques.
- Expert knowledge of the application development lifecycle.
- Experience working in organization in with a product centric or service centric view on the application landscape.
- Expert knowledge of DevOps, CI/CD and modern application development techniques
- Expert knowledge of iterative development methodologies such as SAFe, Agile, and Kanban.
- Strong client advisory and service delivery skills; the ability to lead clients through complex projects, build relationships and establish reputation as a trusted advisor, and lead clients through structured working sessions.
- Prior experience in applying primary and secondary research, along with superior analytical and written communication skills, to produce high-quality custom deliverables for our members.
- Advanced proficiency in Microsoft Excel, PowerPoint and Word.
- Must be flexible and have ability to travel (25-50%) to deliver workshops onsite at client locations both within and outside of North America. Must be eligible to obtain TN Visa for work with US clients, unless you are a US resident.
- Strong written and verbal communications skills.
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