London Tech Jobs / London, ON - Cognition+

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Position Type:	Full-time
Location:	London, ON
Date Posted:	Jul 28, 2021
Positions:	2

Job Description

Who We Are: Cognition+ Inc. (“Cognition+”) is the leading provider of software solutions in the mutual insurance industry in Canada. Founded in 1993 and located in London, Ontario, Cognition+ has strong longstanding relationships with insurance and technology partners in North America. Cognition+ provides powerful, easy to use, and affordable software that ensures insurance companies of all sizes can compete in the insurance marketplace. Cognition+ offers solutions for policy, claims, accounting, and financial reporting, and includes integrations with third party trading partners including brokers, financial institutions and service providers. By gaining a deep understanding of our client’s business needs, and by constantly investing in R&D, we're committed to providing them with leading edge technologies to assist them in meeting their long term strategic initiatives.

Website: www.gocognition.com

Why Choose Cognition+?

Competitive compensation package including benefits, group RRSP and incentive plan;
Flexible work hours that offer work/life balance;
Opportunity to learn, grow and innovate;
Friendly and supportive team environment; and,
Opportunity to provide your input into making this organization successful.

Position Summary: As a member of the Production Support Team you will have the opportunity to work closely with the talented members of our team to make sure our deployed products run smoothly. This involves diagnosing and fixing issues arising from the field in a timely fashion. This role may also require communicating directly with our clients. In our fast-paced environment, the connection between effort and results is very strong which makes the experience very rewarding. You will also get to design and develop various tools to improve the quality of our products.

This position can be performed from our office in London Ontario, remotely in Ontario, or a combination of both. Remote based employees may occasionally be asked to travel to our office for meetings or team building events.

Role Responsibilities:

Investigate and fix data issues;
Write and execute scripts in live systems;
Design and develop tools to improve the quality of our service and products;
Fix root cause issues and implement product enhancements;
Work closely with Account Managers and Customer Service Representatives; and
Other duties as requested, discussed and agreed upon with the company.

Required Qualifications & Skills:

A Bachelor’s degree in Computer Science or equivalent education and/or experience;
Strong problem solving skills and attention to detail;
Ability to refocus and adapt as priorities change;
Strong written and verbal communication skills;
Ability to learn and work in a fast-paced environment;
Familiarity with Linux; and
A minimum of 3 years’ experience developing with PL/SQL and Java.

Additional Bonus Skills:

Application Server experience, especially Wildfly;
Familiarity with Oracle, XML, JSON, Maven, REST; and
PowerBuilder experience.

Equal Employment Opportunities:
Cognition+ Inc. is committed to employment equity and welcomes diversity. We encourage applications from qualified individuals from all backgrounds.
Cognition+ Inc. provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources at hr@gocognition.com or call 519-432-8553 ext. 362.

Apply Online!
Interested candidates are encouraged to apply online at https://gocognition.com/join-us/
We thank all applicants for their interest in this position, however only qualified candidates will be contacted for the next steps in the process.

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Product Support Developer

Job Description

London, ON

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