Telecom Sales - Residential Field Representative

Telecom Sales - Residential Field Representative

Start.ca is currently searching for a determined Residential Field Representative who is passionate about building meaningful, long-term relationships. This role will appeal to driven “hunters” who are looking to connect, qualify, and ultimately create business opportunities with residential customers within an assigned territory. You’ll be selling internet, TV, and phone services to residential customers comprised of multiple dwelling units (MDU) and residential neighborhoods. Working closely with the Corporate Solutions team, you will build and grow a pipeline that will meet or exceed targets and understand a customer’s needs and pain points, all while creating lasting business relationships.

As a Residential Field Representative, you are confident approaching customers in a dynamic, quick-moving, and rapidly changing environment. In this role, you’ll have the opportunity to work on the front line with customers and get exposure to a variety of customer interactions. If you're a great listener, a go-getter, excited to meet new people every day, and passionate about building a long-term career in sales, we’d love to hear from you!

What you’ll be doing:

• Collaborating directly with MDU property managers/leasing staff in designated territories to drive sales.
• Acting as a sales presence at community and/or company events as required, interacting with current and potential customers.
• Calling in your assigned territory and making sales presentations to potential Start.ca customers.
• Through various networking tactics, identifying and contacting customers moving into MDU’s and Residential ONNET homes.
• Create leads and sales opportunities from direct efforts of going door to door.
• Participating in team sales, including weekend and evening sales events.
• Updating and reporting on all sales activities in assigned territories or geographical areas.

What you should have:

• 2-3 years of experience in a related field.
• Superior interpersonal and customer service skills.
• Strong sales skills, particularly in prospecting, cold calling, and relationship development.
• A history of building strong, collaborative relationships internally and externally.
• A consultative and human sales approach - every conversation is different, and there are no scripts at Start.
• A knack for asking great questions.
• A high degree of adaptability and flexibility.
• Exceptional presentation and public speaking skills.
• A strong work ethic with the ability to work independently to achieve set goals within a strategic plan.
• A high standard of integrity coupled with an entrepreneurial and achievement-oriented attitude.
• The willingness and ability to work nights, weekends, and variable schedules as necessary to maximize customer contact.
• The ability to meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
• A valid G driver’s license with access to reliable transportation.
• Experience in the telecommunications industry and installation experience (considered an asset).

Who is Start.ca?

• We are a telecommunications company located in London, ON and we provide internet and phone solutions.
• We are devoted to delivering a world class customer experience with each and every customer interaction.
• At Start.ca, we live by our core values: Friendly, Smart, Honest, Reliable, Forward and Involved.
• We have a dynamic, reputable, and FUN company culture - it’s what brings our employees here and keeps them here.
• As we grow, we want our employees to grow with us through our career advancement opportunities and continuous professional development.

Diversity is important to us, and we believe our differences make us a better company. Our differences help us to be innovative, with new attitudes, new processes, and new solutions to difficult problems. We respect our differences and this respect is shared throughout our culture.

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