Bilingual Advisor Support Associate

Permanent Full Time 

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We are looking for an Advisor Support Associate to join our Financial Solutions Centre!

Reporting to the Sales Support Manager, Financial Solutions Centre the Advisor Support Associate will contribute to our Financial Service Representatives success by providing value-added sales and client service support to help us grow our business.

What you will do 

• Provide strategic sales support to Financial Service Representatives to help them attain their sales goals and thereby help the Financial Solutions Centre achieve overall growth targets
• Provide a high level of defined administrative services and support within the Financial Solutions Centre
• Provide outstanding customer service and support by putting the customer first
• Contribute as part of a high functioning operations team committed to the success of our advisors and Financial Solutions Centre
• Provide professional, knowledgeable sales and service support to help Financial Service Representatives with new business as well as conserve and grow the business of existing clients
• Provide administrative services and support to clients, peers, head office business partners, and the management team within the Financial Solutions Centre
• Following specific administrative processes
• Maintain compliance standards are met along with Financial Service Representatives within the Financial Solutions Centre
• Able to take on special projects, as required
• Offer general support and coverage to peers as required

What you will bring 

• Bilingualism (French & English) is a requirement
• Post-Secondary education; business related field preferred
• Proficient in using E-mail, Word, Excel & PowerPoint, aptitude for learning new technology
• Effective communication skills, both written and verbal, responding promptly to requests; effective telephone techniques; tact, courtesy and patience
• Adaptable to change, with an understanding of the need to quickly change priorities and respond in a positive manner
• Demonstrated proactive approach, showing initiative toward process improvement and individual development
• Ability to prioritize multiple tasks and work effectively with continuous interruptions
• Strong problem-solving skills and can-do attitude
• Establish and maintain positive working relationships with others both internally and externally

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The base salary for this position is between  $39,200 - $65,300 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.?

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.?

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life?would like to thank all applicants, however only those who qualify for an interview will be contacted.