Inside Sales Coordinator

ZTR’s IIoT Division is looking for an eager, self-starter to join our commercial operations team in the role of Inside Sales Coordinator, on a 1 year contract! In this role you will be our primary communicator and point of contact to reach our customers need’s after their sales have concluded.

As a recognized global leader in industrial telematics and remote equipment monitoring, we deliver market solutions that integrate telematics monitoring hardware, software, remote communications, and services. 

As the Inside Sales Coordinator you will:

• Process customer orders; including screening all orders for accuracy and price discrepancies, sending order confirmation and communicating changes to the customer
• Process RMAs (Returned Material Authorization)
• Support efficient on-boarding of new customers
• Promptly respond to customer concerns and issues and follow through to resolution
• Provide a positive customer experience and improvements to our Net Promoter Scores
• Support activities with the sales team to grow new accounts and maintain existing business
• Support development of processes and assigned strategic initiatives that improve effectiveness and efficiency of the organization

Minimum Qualifications: 

• A related post-secondary education or equivalent experience in Supply Chain, Business Administration, Customer Service
• Excellent customer service, and business communication skills
• Strong attention to detail, and problem solving skills
• Ability to perform under pressure and time constraints
• Familiarity with typical sales processes
• ERP business systems and Quality Management Systems experience

Why Work at ZTR? 

At ZTR, we are passionate about technology and innovation! ZTR continuously promotes a healthy balance between work, fun and family. This is a place for driven people to make a difference in our company and within our customers’ organizations. You will have the ability to direct your own career path at ZTR as we are rapidly growing with numerous opportunities for professional growth and development.

We live and breathe by our ZTR Golden Rules: 

• One team, one dream
• Embrace our differences
• Build relationships
• Customer success fuels our success

If these values resonate with you, apply today and become a member of the ZTR family!

ZTR Control Systems provides accommodations for applicants with disabilities throughout the recruitment process. Candidates requiring accommodations during the recruitment process are asked to contact Human Resources at hr@ztr.com. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Apply now