Physical Security Vault/Locksmith Technician

Job Description

Expect more. Connect more. Be more at Diebold Nixdorf.  Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Position Overview

      The Physical Security Vault/Locksmith Technician for Diebold Nixdorf. will provide on-site maintenance and repair services to Diebold. The Physical Security Technician will perform intermediate level maintenance service on assigned products including safes/chests, vaults, safe deposit boxes, after-hours depository, mechanical and electronic locks, general Locksmithing.  Physical Security Technician will lead by example with service call prioritization, call handling, and call closure procedures, and parts management. 

• Perform maintenance and technical repairs on VAT and VLT devices 
• General call handling and inventory management
• Customer interaction
• Participating as a member of the Technician Team

Qualifications

• Minimum of 3 years vault, safe, lock maintenance and troubleshooting experience required
• Intermediate PC skills using Microsoft Office tools and the ability to navigate through hand held devices applications 
• Must display a strong sense of urgency, organizational skills, and maintain a professional presence
• Must function in a team environment, demonstrating the ability to receive direction from and provide assistance to other team members
• Demonstrate initiative by escalating and resolving issues at the service call level
• Strong customer service skills are required and may be demonstrated through setting appointments, maintaining positive interaction with the customer during a service call, attending customer meetings and conducting customer training
• Acceptable driving record and valid driver's license required
• Ability to stand for long periods of time, occasionally lifts heavy loads, bend, stoop, and reach required

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation.  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. 

Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

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