Senior Salesforce Technical Lead

Senior Salesforce Technical Lead

Job Description

Canada Life’s Digital Hub is a team driven by customer needs. We provide expertise and strategic thought leadership that’s fueling Canada Life’s customer experiences. 

Our team of experts in design, technology, product and agile work collaboratively with our business partners, creating digital tools that improve our customers’ lives. Come join an organization committed to delivering innovative, digital experiences. 

The Senior Salesforce Technical Lead is responsible for leading the development of software product and integrated solutions that meet customer expectations. You will create the solution architecture and design for your product in collaboration with Digital Hub platform and architects. You will oversee and make decisions on the overall design and development of the platform as well as the end-to-end lifecycle, aligning to best practices in collaboration with product and architecture. You will maintain a high degree of technical and business acumen related to your product to effectively contribute to the architecture and overall lifecycle of the solution. 

What you will do:

• Lead a cross-functional team to develop, modify, configure and integrate solutions to meet business requirements and engineering specifications
• Collaborate with the PO to plan product work, prioritizing tech debt and other technical vitalization items
• Deliver solution architecture artifacts that define non-functional requirements and implementations as well as end-to-end system and business impacts in collaboration with architects and other teams
• Maintain and enforce technology best practices, policies and procedures regarding coding standards, versioning, quality,?and?configuration
• Drive product improvements that will accelerate delivery, increase quality, and reduce maintenance
• Collaborate closely with multiple teams to deliver solutions
• Build strong and trusted relationships with internal and external partners
• Focus on continuous learning and professional development
• Provide technical leadership and guidance to other team members
• Drive an agile mindset within the product stack that measures progress over perfection
• Hold yourself and your team accountable to contribute to the overall digital modernization of the organization
• Ensure solutions are enhanced, secured, and upgraded to evolve the roadmap 

What you will bring:

• Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience
• Minimum of 8 years' experience delivering software, integration or platform engineering solutions following a SDLC
• High level of proficiency in Salesforce Experience Cloud, Salesforce Service Cloud and Salesforce Development (Visualforce and Lightning Web Components) processes
• Solid understanding of the following is an asset:
  • Salesforce integrations and an understanding of API’s
  • Salesforce Marketing and Service Clouds
• Agile delivery experience
• Proficiency with software development techniques such as Unit Testing, Continuous Integration, Test-Driven Development and Automated Testing
• Be a technical thought leader, overseeing development and quality standards, including code reviews, code management, documentation, testing and product/platform-based monitoring and alerting
• Strong understanding of industry best practices 
• Proven ability to develop and maintain collaborative business relationships
• Able to pivot and quickly change direction in response to changing priorities
• Experience coaching and mentoring software developers on requirements analysis, design patterns and development best practices
• Ability to communicate, verbally and in writing, complex concepts to a non-technical audience
• Working knowledge of Jira, Confluence and BitBucket (GIT) an asset
• Working knowledge of Splunk an asset
• Experience working in financial services industry as an asset 

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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