Analyst

Location: Remote US; Remote Canada

Reports to Title: Director, Automotive Retail

The Role: 

As an analyst in J.D. Power’s Automotive Retail practice, you will leverage your skill sets to support proprietary and syndicated research and consulting projects, produce client deliverables, and provide strong analytical support.  The ideal candidate possesses an aptitude for interpreting and processing data and demonstrates an ability to succeed in a fast-paced, collaborative team environment.

While the position reports to a specific manager, the ideal candidate will be expected to thrive while working across projects within a matrix organizational structure.  

The Impact:

You will work directly with large automotive manufacturers—who maintain some of the biggest retail brands in the world—as well as various other internal and external business partners and entities. 

Responsibilities:

• Produce and validate client deliverables, with proficiency in:
  • Excel, mTAB, and SPSS for data analysis and validation
  • PowerPoint for deliverable formatting/finalization
• Identify opportunities to improve analytical quality of deliverables and presentations provided to clients
• Interface with research production team and other internal/external partners for select client deliverables
• Provide strong analytical support to clients and assist with client ad hoc requests

Qualifications:

• Bachelor's degree from 4-year college or university
• 2-3 years of data processing/analysis, market research or similar experience, preferably within the automotive industry
• Demonstrated experience using Excel, mTAB, SPSS and PowerPoint
• Demonstrated client relationship management skills
• Commitment to excellence in deliverable quality and passion for client satisfaction
• Ability to work in a fast-paced environment with active collaboration among team members and external business partners

The Career Opportunity: 

The analyst role provides ample occasions to develop a multitude of business skill sets and work opportunities.

The Team / The Business: 

J.D. Power’s Automotive Retail practice is a mission-critical component of the company, responsible for industry-leading Sales Satisfaction Index (SSI) and Customer Service Index (CSI) StudiesSM, along with numerous client projects and other J.D. Power research studies.

Our Hiring Manager says:

For the analyst role, we’re looking for a forward-thinking self-starter who:

• Works smart vs just hard
• Functions well in a team environment
• Can successfully navigate a fast-paced, dynamic marketplace and workload
• Takes pride in their work
• Strives for success

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. 

Company Mission 

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  

 

Our Values 

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.  

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.  

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. We bring these values to life throughout our organization through our employee event series — J.D. Power Values Days. Each quarter, we celebrate one of our core values and hold an annual event to celebrate our combined values at the end of the year. 

We are dedicated to leveraging comprehensive and equitable practices which contribute to the overall success of the company and its employees. We invite you to learn more about our DE&I efforts.  

J.D. Power is an equal opportunity employer and compliant with AODA/ADA legislation.  If you require accommodations during the recruitment and selection process, please specify. 

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

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