Data & Insights Analyst

Join our Winning Team as Data & Insights Analyst!

When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we’re proud to work for a company with a strong mission and trusted brand. We’re proud to work with people who care about what they do and work hard every day to deliver their best.  We’ve created the type of company culture where the term, “work- hard play- hard” isn’t just a catchy saying, it’s part of the #CARFAXdifference! 

The CARFAX Car Care Team is looking for a Data & Insights Analyst to help engage and retain our existing base of more than 73,000 Car Care Service Shops. The analyst will work closely with the Car Care Management team to help measure and analyze team and product performance. This position reports to the Manager, Car Care Analytics and will include significant time partnering with internal customers to understand and address blind spots running the business by querying, aggregating, and extracting data from a variety of data warehouses and solutions. The Car Care Analytics team runs on SQL and Advanced Excel; we stretch into automation with R Studio and are looking to grow into new data visualization tools.

As a Data & Insights Analyst you will:

• Own and enhance existing Account Management reporting based on data in Salesforce and other CARFAX systems
• Perform both ad-hoc and recurring analyses using proprietary CARFAX data from a variety of databases
• Present persuasive findings using advanced Excel visualizations, Power Point presentations, and statistical tools
• Offer front line customer support for internal customers including peers and senior managers
• Serve as a CARFAX subject matter expert for product features and the value they deliver to consumers and partners

To be considered for this role, you will need:

• 2+ years in a specialist/analyst role supporting data analytic needs
• 2+ years serving as an analyst with reporting responsibilities for a CRM solution (Salesforce, MS Dynamics, etc)
• Advanced Excel skills (pivots, formulas [such as vlookup, countif(s), sumif(s), etc], arrays, charts and other visualizations)
• Familiarity with SQL-based relational databases including aggregating/extracting data from a SQL database
• Understanding of common performance calculations (% up/down time-over-time, % to goal, year-to-date)

About CARFAX

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.