Document Production Coordinator

This is a full-time, permanent opportunity! 

Cleanlist is beginning a scale-up journey with the objective of doubling in size (from a dozen people) over the next 18 months. As a company, we need to move fast and make a lot of changes. As a Document Production Coordinator, your job will be to support the scale-up of our data-driven document creation and production solutions. 

You’ll be working independently but also in a team with other departments, and exposed to lots of variety, challenges, and learning experiences with many avenues for growth within the organization.  

A Day in the Life of a Document Production Coordinator : 

Your role as the coordinator between the customer and the document production team will be critical to fulfilling the creation, production, and distribution of documents on behalf of our clients.  This dynamic and technology-driven environment will keep you engaged and provide the opportunity to interact with multiple departments to meet the diverse needs of our customers. 

We are growing quickly so most things are urgent, and the workflow is rarely considerate of what’s already on your plate. You will enjoy this job if you have a natural ability to be organized, enjoy process and structure, and love helping customers.

The most satisfying part of this job is the sense of accomplishment you’ll get every day, living in the trenches and knowing that you made lots happen. You’ll also learn a ton about how to support many types of customers from smaller organizations to huge enterprise ones.  

What we’ll provide for you: 

We want to inspire you, and we want you to inspire us. It’s really that simple. 

To get us started, we’re prepared to offer you a good salary, a good benefit package, and a great working environment. We need good talent and we’re prepared to pay for it. But we know you can get that from a lot of companies.

What we can offer you that’s rare is the chance to join a dynamic winning team, to work directly with the company founder and senior staff, to learn a ton of cool stuff, and to really make a difference for the company and your career. We spend too much time working to just earn a salary. As part of the Cleanlist team, we want this role to turn into an adventure that you’ll look back on as one of the most fulfilling experiences in your life!

More details about the role: 

Here are some of the current objectives for the Document Production Coordinator role: 

• Exceeding client expectations while building lasting relationships
• Responsible for the creation and approval of document templates
• Oversee the document production and distribution processes
• 100% on-time delivery of our SLA (service level agreement)
• Stay current with new products and features and recommend new solutions
• Contributing to a high performing team

To be successful, you’ll require these skills and experiences: 

• Outgoing, friendly personality with an ability to engage customers
• Adaptive learner with technology, digital processes, automation
• A passion for organization
• Advanced communication (both verbal and written) skills
• Enjoy working independently with minimal supervision

Next Steps:

If Cleanlist and this role sounds like it’s your calling, we want to hear from you soon! Although resumes are great, we really like to hear from applicants willing to invest a little time and tell us in your cover letter why this role interests you and why you’re the best candidate to fill it. It’s also helpful to share your salary expectations and availability to start.

Note: We appreciate all applicants’ interest but are only able to contact those candidates who will be invited to the interview process. All applications will be held in confidence. Cleanlist.ca is committed to employment equity and diversity in the workplace and welcomes applications from visible minorities, Indigenous people, persons with disabilities, and persons of any sexual orientation, gender identity or gender expression. We’re also committed to accommodating  persons with disabilities.

Apply to this Job