Digital Project Manager

Digital Project Manager
Location: Remote Canada or United States
Reports to Title: Director of Operations, Unity Works Media (J.D.Power)

The Role:

The Digital Project Manager is responsible for managing, coordinating, and communication around our T1 and T2 projects and deliverables while managing the client’s expectations and requirements.

This includes meeting regularly with clients to discuss programs, managing deliverables internally, coordinating between different departments, status reporting, escalation of issues that cannot be resolved in the team, and, in general, making sure the project is delivered on budget, on schedule, and within scope.

This is not a traditional PM role that focuses on a few large projects at a time with long time horizons. Our projects range from a single 30-day online advertising campaign to multi-year lifecycle marketing campaigns with sophisticated personalized landing pages. Some launch in a few weeks and others have several months' lead time.

This role is responsible for coordinating all activity around a project’s launch or ongoing maintenance.

It is 20% account management, 60% project management and 20% program management.

Responsibilities

• Develop / manage appropriate project plans and communication documents for several rapid small-scale projects and programs and one or two larger projects per year.
• Manage and maintain ongoing programs, meeting regular deadlines for updates and deployments.
• Organize the work in a logical way so it is executed effectively and managed to the schedule.
• Initiate resource request and update as required. Make optimal use of resources.
• Track, manage, update and control issues.
• Clearly understand the scope, identify changes early, and execute change approval procedures.
• Set achievable project objectives; maintain a positive outlook; take responsibility; make decisions; and provide constructive feedback. Can strategize, inspire and motivate team members to a common goal.
• Work on multiple projects simultaneously.
• Project status and performance reports are prepared and reviewed as required.
• Consistently communicate project expectations to team members and stakeholders.
• Operational management in ensuring quality planning, delivery & execution of the project.
• Manages key relationships with clients, internal & external executive, business, and vendor teams.
• Ensure project documents are completed, labeled and stored.
• Conduct final project lessons learned recommendations report in order to identify successful and unsuccessful project outcomes.

Qualifications

• 3 to 5 years role related experience ideally within a digital services and project management environments.
• Good understanding of project management principles and methodologies.
• Strong communication, analytical, evaluative, and problem-solving skills.
• Effective leadership skills and experience.
• Ability to learn and understand project technical domain.
• Exceptionally self-motivated, directed and detail oriented.
• Ability to manage and collaborate with multidisciplinary teams.
• Ability to react to project adjustments and alterations.
• Proven ability to bring project to successful completion.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Ability to use active listening to read situations, settle disputes equitably, and negotiate agreements.
• Proficient PC skills using Microsoft Word, Excel, and PowerPoint.

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

Company Mission

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.

Our Values

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. We bring these values to life throughout our organization through our employee event series — J.D. Power Values Days. Each quarter, we celebrate one of our core values and hold an annual event to celebrate our combined values at the end of the year.

We are dedicated to leveraging comprehensive and equitable practices which contribute to the overall success of the company and its employees. We invite you to learn more about our DE&I efforts.

J.D. Power is an equal opportunity employer and compliant with AODA/ADA legislation.  If you requireaccommodations during the recruitment and selection process, please specify.


To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.


Apply