Program Manager

Position Title:  Program Manager / Project Manager

Location:  London Ontario

Reports to: Project Director

The Role: 

The Program / Project Manager is responsible for overseeing the data management process and ensuring that the integrity of all marketing product information, vehicle configuration, pricing data, static and configurable imagery are accurate for use in digital marketing applications.

The selected candidate will work closely with several cross-functional departments and business units, including but not limited to Brand Marketing, Order Management, Pricing, and Information Technology.  This individual should identify and implement solutions to optimize the data management process across the Digital Marketing organization.

Responsibilities:

• Develop/manage full-scale project plans and communication documents using appropriate tools provided
• Logically organize the work, so it is executed effectively and managed to the schedule
• Track, manage, update and control issues. Understand how to assess, document and manage internal and external project risks; develop contingencies and mitigation plans
• Clearly understand the scope, identify changes early, and execute change approval procedures
• Set achievable project objectives; maintain a positive outlook; take responsibility; make decisions; and provide constructive feedback. Can strategize, inspire and motivate team members to a common goal
• Work multiple projects simultaneously
• Ensure project documents are completed, labelled and stored
• Coach, mentor, motivate and supervise project team members (direct and indirect teams), contractors/vendors and influence positive action and accountability.
• Consistently communicate project expectations to team members and stakeholders
• Operational management in ensuring quality planning, delivery & execution of the project
• Manages key relationships with internal & external executive, business, procurement and vendor teams

Qualifications:

• Superior analytical, evaluative and problem-solving abilities. Ability to analyze and identify problems, evaluate alternatives, find a solution; and make informed decisions
• Ability to use active listening skills to read situations quickly, settle disputes equitably, and negotiate agreements. Looks for a win-win agreement that can be understood and accepted by the project team
• Ability to adapt to internal and external project impacts
• Communicate timely, tactfully, concisely, and candidly, simplify jargon and make required stakeholders aware of all issues. Encourage interactive communication; be receptive to both positive and constructive feedback, and listen to team members and customers
• Ability to multi-task and manage various project and program elements simultaneously
• Ability to understand the line of business, product/project domain, and relationship to the overall client portfolio.
• Proficient PC skills using Microsoft Tools. Ability to understand and apply established policies and procedures, corporate tools and technical requirements
• Post-Secondary degree in Business or Computer Science or equivalent
• Effective negotiator using positive win/win strategy, applying negotiation skills with internal and external stakeholders, team members, and vendors
• Ability to learn and understand project technical domain
• Ability to travel based on assigned project

J.D. Power is a global leader in consumer insights, data, analytics, and advisory services that helps clients drive growth and profitability. The company's industry benchmarks and reputation for independence and integrity have established it as one of the world's most well-known and trusted brands.

J.D. Power's recruitment efforts are aligned with the company's commitment to provide opportunities rooted in diversity, inclusion, and equality.

Our Vision: To be the leader in providing advanced data solutions that empower industry transformation.

Our Mission: We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges.

Our Values: We are Truth Finders, Change Makers and Team Driven.

We are dedicated to leveraging comprehensive and equitable practices which contribute to the overall success of the company and its employees. We invite you to learn more about our DE&I efforts.

J.D. Power is an equal opportunity employer and compliant with AODA/ADA legislation.  If you require accommodations during the recruitment and selection process, please specify.

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