IT Project Support Specialist

IT Project Support Specialist

About Jones Healthcare Group

Jones Healthcare Group is a world-class provider of advanced packaging and medication dispensing solutions. With roots firmly established in healthcare, Jones has been a long-time, trusted partner for some of the most recognized global pharmaceutical brands and the largest pharmacy groups, independent pharmacies, hospitals and long-term care facilities across the world.

Imagine working at Jones, where we embrace our commitment to the environment, team members, communities, and consumers – and we’re inspired to package the future of healthcare.

Learn more about our story here: www.joneshealthcaregroup.com.

What our colleagues are saying:

“I love the people, the positive organizational culture, my team and the genuine spirit of cooperation and shared goals. I’m very optimistic about my professional growth and development and the value that I hope to bring to the company.”

Benefits we offer:

• A safe, respectful, and inclusive environment
• Competitive compensation and equitable people practices
• Comprehensive benefits and an RRSP program where we match up to 5% of your earnings
• Opportunities to grow and develop, alongside a supportive team
• Employee and family assistance program
• Referral bonuses
• Education reimbursement program
• Colleague appreciation events
• and more!

Summary of position:

If you love working in diverse teams of business and technology professionals in all aspects of IT project management, then this position will be of interest to you.

If you get excited about leading process improvement activities by bringing a ‘challenge the status quo’, curious and analytical mindset, then this position is a perfect fit for you.

If you are a naturally a problem solver and strategic thinker, able to see possibilities with technology and business process, then you'll want to consider this opportunity.

Reporting to the Vice President, Information and Business Technology (IBT), the Project Support Specialist is a hands-on role responsible for managing the implementation of various projects and supporting critical strategic initiatives of global business units, with a focus on IT-related projects and solutions.

Using best-practice project management processes and procedures, and working under the guidance of a Project Manager, the Project Support Specialist is accountable for the efficient and effective delivery of projects including business process analysis, requirements gathering, creation of business and technology specifications, and software and user acceptance testing.

Here are some of the different activities you’ll be asked to do:

• Accountable for the successful delivery small to mid-size projects, driving project delivery, identifying dependencies impacting prioritization and escalating resource allocation risks
• Ensure a clear understanding of projects’ progress, plans, risk, and status is reported to project sponsors, identifying and escalating conflicts wherever they arise
• Support business continuity by ensuring critical business processes are fully documented
• Coordinate with technical staff, vendors, and consultants to develop and execute test plans and resolve software defects
• Effectively engage with Jones leadership, contractors, customers, suppliers, third parties and project stakeholders throughout the duration of projects, developing positive, enduring relationships

If you’ve got:

• Values that mirror ours, from the Inside Out: Inspire, Nimble, Supportive, Inclusive, Driven, Empathetic
• Postsecondary degree in a related field
• 2+ years of experience in a hands-on project implementation role
• Solid practical knowledge of project and change management, methodologies, techniques, processes, and approaches

We’d like to hear from you!

Please submit a resume and let us know why you are interested.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

As part of our commitment to accessibility for all persons with disabilities, Jones Healthcare Group will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact the Jones Human Resources department at 1.800.265.9093 about your needs, and we will consult with you to ensure suitable accommodation is provided.

For all feedback on equity and accommodation needs, please also contact the Human Resources department.