Technical Delivery Manager

Company Information

Canaccede Financial Group Ltd. and its subsidiaries are Canadian industry leaders in specialized investment and financial services products. Through our acquisition entities and our managing and servicing entity, Canaccede International Management Ltd., we have been working with large lenders and financial institutions in the acquisition and services of performing, insolvent and distressed receivables since 2008, and we are the largest multi-asset acquirer in the Canadian market.

We operate with an analytically driven philosophy that is always responsive to our client’s individual needs and circumstances. Our business proposition is to maximize value from acquired receivables in a cost-effective manner and provide integrated consumer finance solutions.

The entire team at Canaccede is forward-looking and has an open and growth-oriented corporate culture for motivated employees to learn and grow with it. We have offices in Toronto and London, Ontario. 

The successful candidate will initially work from home until such time we return to our corporate office. Our ideal candidate will leave within commuting distance to either the Toronto or London, Ontario office.

Title

Technology Delivery Manager

Reports to

Vice President, Technology

Summary

As a member of the Technology Services Team, the Technology Deliver Manager drives the technical delivery of strategic programs spanning Canacede’s Business Development, Product Management and Operational Teams. The Technology Deliver Manager is an experienced subject matter expert in Salesforce development. They partner with Canaccede’s internal teams to develop the product roadmap for the organization and lead our development and QA activities to realize it. The Technology Delivery Manager takes the lead role driving competitive advantage for Canaccede in bringing together advanced capabilities in analytics & data science, real-time decisioning, and integration with 3rd party and customer systems.

This role is right for you if… 

• Product development and business growth runs in your veins. 
• You have strong knowledge and experience working with and developing on Salesforce
• You are a creative problem-solver who loves working with stakeholders to understand client needs, develop solutions and uncover ways to make those same solutions scalable to the market-at-large 
• You possess a near fanatical need to eliminate inefficiency and improve upon systems that are sub-optimal. 
• You take pride in your work and apply both professionalism and attention to detail in everything you do. 
• You want to work as part of a small but motivated team of like-minded colleagues all working towards a collective vision. 
• You possess persuasive and diplomatic oral and written communication skills and enjoy constructive debate to determine the best course of action. 

Job Duties

• Actively participate in determining business priorities and sequence for execution of technical project implementation and delivery
• Work closely with product management to define and maintain the product roadmap for core products, feature enhancements, and new product development
• Take ownership of the feature backlog to implement the product roadmap, including definition, prioritization, and execution of tasks in the backlog
• Join in requirements development activities with key internal stakeholders to ensure the backlog contains complete and comprehensive work packages for development & QA teams
• Provide technical direction, expertise, and sign-off on solution architectures and designs
• Lead our offshore engineering teams to drive execution of development and QA activities from the feature backlog
• Work with other operational leaders in the organization to ensure seamless production delivery of new features within the organization’s suite of solutions
• Work closely with the marketing team to support their delivery of new product capabilities and features to market
• Take a lead role in working with third-party and customers stakeholders to drive integration of data, systems, and services with Canaccede products and services
• Ensure new features and capabilities meet data security and governance standards relevant to a financial services organization, including PCI-DSS, PIPEDA, CASL, and similar standards
• Report detailed status and delivery progress at regular intervals into PMO
• Effectively communicate technical product roadmap to various stakeholders including Executive, Management and end users
• Other duties as required

Requirements

• Degree or diploma in Computer Science, Information Technology, Engineering, or similar discipline
• Good knowledge of Salesforce SalesCloud, Force.com, and related Salesforce platforms
• Experience leading development projects on the Salesforce platform
• Good understanding of data architecture principals
• Experience leading technical development and QA teams
• Experience in financial services or related industries is a strong asset, including knowledge of relevant Canadian industry concepts and regulations such as FINTRAC, AML / KYC policies, etc.
• Collaborative leadership experience, with emphasis on a customer centric approach in effective communication
• Experience managing offshore development teams is also an asset

Working Conditions

• Physical demands typical to an office environment/administrative role
• Travel will be required between Canaccede’s London, ON and Toronto, ON offices as needed.
• Overtime as required

What’s great about working for Canaccede Financial Group?

Competitive total compensation structure, including: competitive base salary, annual bonus program, deferred profit sharing plan, group RRSP, 3 weeks’ paid vacation, paid sick days, company paid health, dental, vision, paramedical, life and travel insurance benefits, employee assistance program, and tuition reimbursement program.

While working from home we are sure to provide our employees with the systems necessary for long term success, which includes your performance and communication tools. We have also modified our onboarding process to help integrate you into the company even before your first day, and we will help connect you with all of our current employees. Our Social Committee hosts virtual monthly activities, and we continue celebrating our successes while remote.

When it is safe for all employees to return to our offices you will get to enjoy our open concept work environment, which is ideal for collaboration and team building. Enjoy your lunch with your colleagues in our expansive lunchroom filled with windows, booths, and social tables. Our Social Committee coordinates fun events on a regular basis – both inside and outside of the office – including holiday lunches, pub nights, contests, and weekly lottery… just to name a few. We happily spend time celebrating our employees’ personal and work-related accomplishments with awards, company-wide recognition, and of course, cake.

We care about giving back to the community. Each employee is provided with 1 paid day per year to volunteer at any registered charity of their choice. We also provide monthly donations to charities that are meaningful to our staff. So far, we have donated more than $25,000 for both local and national charities, all of which were selected by our employees.

Sound like a perfect fit for you? We think so too.

A culture of diversity and inclusion at Canaccede Financial Group Ltd. is imperative. We invite and encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. Canaccede will provide accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. Additional accessibility information and contact information can be found on the company website at www.canaccede.com/accessible-customer-service

Qualified candidates are encouraged to submit a resume and cover letter to Angie Glasser, Director, Human Resources & Office Administration at angie.glasser@canaccede.com

Thank you for considering a career with Canaccede Financial Group. We will contact those who have been selected for an interview.