Senior Manager, Software Development

The Role: 

The Software Development Senior Manager is responsible for strategic and operational leadership of a multidisciplinary software development team.  This role works closely with Business Unit stakeholders to ensure efficient allocation and utilization of Engineering staff.  The Software Development Senior Manager also works in close collaboration with the Vice President of Engineering to define, implement, and monitor best practices across all phases of the Software Development Lifecycle.

Responsibilities:

• Define and implement best practices to support all phases of the Software Development Lifecycle
• Drive continuous improvement initiatives to increase organizational efficiency and effectiveness
• Foster and maintain a positive and collaborative work environment to motivate Engineering staff
• Identify, track, and report on organizational key performance indicators for Engineering
• Collaborate with Business Unit stakeholders to identify and allocate resources based on business priorities
• Provide day-to-day functional oversight for direct reports in the Engineering organization
• Identify and remove obstacles that prevent Engineering staff from accomplishing project commitments
• Provide continuous performance feedback for direct reports through regular one-on-one meetings
• Conduct formal performance reviews for staff as per the schedule defined by Human Resources
• Manage project assignments, level of engagement, and contract renewals for outsourced resources  
• Act as primary escalation point for resourcing or performance issues for direct and indirect reports
• Conduct reviews to ensure established best practices are followed and business needs are met
• Develop organizational training plans to address business needs and facilitate personal career growth of staff
• Stay current with latest technology trends to anticipate future training and development needs
• Actively participate in the recruitment process to grow the engineering organization

Qualifications:

• Post-secondary education in Computer Science or Software Engineering
• 5+ years of software development experience
• 10+ years of technical team leadership experience
• Experience working with a variety of software development languages
• Detailed knowledge of all phases in the Software Development Lifecycle
• Proven technical team leadership abilities including on and offshore multidisciplinary teams
• Familiarity with service-oriented architecture and design principles
• Familiarity with relational and non-relational database design
• Excellent presentation skills with the ability to communicate at all levels of an organization
• Exceptionally self-motivated, self-directed, and detail-oriented
• Superior analytical and problem-solving skills

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. 

Company Mission 

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  

Our Values 

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.  

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.  
 

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. We bring these values to life throughout our organization through our employee event series — J.D. Power Values Days. Each quarter, we celebrate one of our core values and hold an annual event to celebrate our combined values at the end of the year. 

We are dedicated to leveraging comprehensive and equitable practices which contribute to the overall success of the company and its employees. We invite you to learn more about our DE&I efforts.  

J.D. Power is an equal opportunity employer and compliant with AODA/ADA legislation.  If you require accommodations during the recruitment and selection process, please specify. 

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. 


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