Information Technology Analyst L2 - Network

Libro is growing – and Libro is hiring.

Our expansion plans include a series of new hires across southwestern Ontario. Take a look!

Job Opportunities With Libro Credit Union

Who We Are

Imagine working for an organization where every employee and customer is an Owner.

No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people prosper. We recruit and develop experts like you; Epic Humans who are ready to offer the best possible advice, coaching and service, when and how our Owners need it.

Libro is a progressive employer who invests heavily in the development and career ambitions of our staff. Our hiring philosophy is focused finding candidates who carry a positive attitude, a desire to learn, and a passion for helping our Owners grow financial confidence. We commit to teaching and supporting you as you learn the skills you need.

This position is eligible for flexible work arrangements including a combination of Hybrid work and/or flex time, with office locations in London, Essex and Caledonia.

What Opportunity Awaits?

Libro is currently on an epic search for a Information Technology Analyst (L2 - Network) to perform a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks. Duties include work in the areas of user and system requirements and analysis, applications maintenance, computer systems support, maintenance and data administration. A lead worker, technically proficient in performing their assigned duties at a high level of independence under minimal supervision and a point of escalation for Level 1 Analysts and others throughout the organization.

What you will do - The Epic Human we are looking for will;

• Plan and implement any improvement, modification, or replacement of network infrastructure components.
• Monitor and analyze network performance across the organization’s LANs, WANs, and wireless deployments ensuring a stable and optimal network.
• In coordination with the Security Analyst, ensure perimeter devices, servers and endpoint devices are secured and safeguarded against cybersecurity related threats.
• Work with technical staff in other departments to keep the network and systems operating in a stable manner that meets the organizations standards.
• Responsible for administration, deployment and support for both server related hardware and software across all locations as defined by management and steering committees.
• Analyze, coordinate, and deliver resolutions to issues for staff as assigned\escalated through HelpDesk.
• Provide friendly remote and on-site support to administration and branches for software and hardware related issues.
• Maintain flexible hours, participating as a senior pager carrier for 24/7 on-call services as scheduled, escalate when necessary and respond to emergency situations as required.

What we are looking for - Could this be you?

• A minimum of a post-secondary degree/diploma, with 3-5 years of related experience, preferably in System Administration or Networking.
• Expert knowledge of PC software and hardware is required to provide on-going support to our administration offices and network of branches.
• An understanding of data centers, working with servers, SAN, NAS, SFTP and MDM.
• Experience in configuring and maintaining firewalls, VPN, routers and switches.
• Network experience with LAN and WAN operations.

What is in it for you - How we bring Joyful in our work:

• Competitive salaries and employee pension plans
• Comprehensive benefit package including health, dental, and vision
• Generous vacation time
• Employee wellness programs
• Staff accounts and staff rates on products and services
• Staff appreciation programs and awards
• Career development opportunities including tuition assistance
• Many great perks and rewards; fitness club discounts, technology offers, travel and entertainment deals, just for being part of our great team!

Are you ready to Be Libro?

If you're passionate about helping your community, interested in being part of a remarkable team, and want to help grow prosperity in Southwestern Ontario - we want to hear from you!

With a purpose beyond profit, Libro Credit Union is proud to be a Certified B Corporation, joining leaders of a global movement of people using business as a force for good. Serving families, farms, and enterprises in southwestern Ontario, Libro offers an inclusive, forward thinking approach to banking – all centered on growing prosperity. Libro pursues its purpose through four key pillars – employment, financial resilience, local food accessibility, and housing. Libro is also a proud Associate Member of the Responsible Investment Association of Canada.

Libro is committed to fostering a safe, healthy and inclusive work environment that inspires respect. Following the advice of Canadian health authorities to mitigate the risk of potential spread of COVID-19 and support social distancing, all recruiting activities including interviews will be conducted virtually.

Libro will provide accommodations to employees with disabilities, upon request.


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