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Product Manager

by J.D.Power/Autodata Division

Position Type: Full-time
Location: London, ON
Date Posted: Apr 10, 2023
J.D.Power/Autodata Division

Job Description


Product Manager

The Role:

Product Manager will work closely with the sales team, clients, and internal client support roles to elicit, analyze, and validate customer feedback and translate into product requirements (Epics, Stories, and input and guidance on product prototypes). The PM will be responsible for gaining and maintaining a thorough understanding of product offerings and providing best practices and knowledge to support the design, development and implementation of our products.

The Product Manager will apply proven communication, analytical, problem-solving and facilitation skills to help support the product development process and ensure that product deliverables are met according to the vision, strategy, scope and prioritization as set by the Head of EV Products. In an effort to achieve corporate vision and revenue goals, the Product Manager will work collectively with the engineering, account management and sales teams to ensure product delivery in a timely and quality manner.

Responsibilities
  • Collaborate with the Head of Zappy Ride EV Products, customers, prospects, account management and to clarify/refine scope, vision, strategy and priorities that are most likely to deliver the greatest results to the business and the best solutions to customers.
  • Partner and collaborate with the Head of ZappyRide EV Products and marketing on “Go to Market” strategies, roadmap, and priorities.
  • Build and maintain relationships with the internal product team and supporting departments, as well as external customers.
  • Collect and analyze feedback from industry sources (e.g. news reports, analysts, industry bodies), prospects, customers, stakeholders and other teams to shape requirements, features and end products.
  • Conduct interviews, usability studies (working in conjunction with the UX team) and product analysis to understand and assemble quality user requirements via remote and in person meetings, workshops, questionnaires, site visits that are then translated into documents spanning workflows, epics, stories and UX prototypes.
  • Conduct, create and provide product briefs, market analysis, competitor analysis, trend analysis, financial analysis (pricing, revenue & cost), success metric analysis, and customer metrics to stakeholders, as requested.
  • Develop clearly defined product requirements and translate into Epics, Stories and UX prototypes.
  • Manage the refinement of the product backlogs and all sprint planning exercises.
  • Maintain product collateral and artifacts for all products within the portfolio, ensuring they are up to date and posted for team access.
  • Develops an in-depth knowledge of the market landscape and identifies key areas of competitive strength and differences, and proactively identifies future opportunities as intended to inform the roadmap.
  • Work with internal departments to gather and present product financials, roadmap updates and other product analysis .
  • Work with internal stakeholders to ensure product readiness through pre-launch and launch (including releases for iterative product development).
  • Collaborate with Product Planning and Marketing team to support product launches, including all marketing collateral or campaigns

Qualifications
  • Bachelor’s degree in Business, Computer Science or related discipline, or equivalent experience
  • 3+ years of experience in product management preferred, supporting product creation and growth efforts
  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification and various SDLC methodologies
  • Hands-on experience interacting with key decision makers and stakeholders both internally and at the client-level
  • Experience with Automotive OEMs preferred
  • Experience in an Information Technology environment preferred
  • Understanding of Agile Product Development Methodology; experience is a plus
  • Strong analytical and creative problem-solving skills
  • Excellent active listening, interviewing, verbal and written communication, documentation/writing, and diplomacy skills
  • Experience with cross-functional teams that include engineering, sales, and marketing, plus demonstrated effectiveness in interacting and communicating with executive management
  • Proven experience driving numerous parallel initiatives
  • Having managed products and feature areas through an entire software development lifecycle Is preferred
  • Good understanding of PC skills and hands-on experience creating diagrams and presentations using the Microsoft suite of products, including Microsoft Teams
  • Highly self-motivated and able to work independently in an ambiguous and highly dynamic environment
  • Ability to effectively prioritize, re-prioritize and execute tasks while under pressure
  • Experience working in a team-oriented, collaborative environment

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

Company Mission

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.

Our Values

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every?member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.

Team Driven - At J.D. Power, we are one?team?and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts.?At J.D. Power, these values are more than words. We bring these values to life throughout our organization through our employee event series — J.D. Power Values Days. Each quarter, we celebrate one of our core values and hold an annual event to celebrate our combined values at the end of the year.

We are dedicated to leveraging comprehensive and equitable practices which contribute to the overall success of the company and its employees. We invite you to learn more about our DE&I efforts.

J.D. Power is an equal opportunity employer and compliant with AODA/ADA legislation. If you require?accommodations?during the recruitment and selection process, please specify.

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.


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