Development Manager, Salesforce

About Northern

Headquartered in London, Ontario, Northern is an integrated digital solutions agency that helps leading Retail and Public Service brands navigate digital change. With a passion for technology and design, we collaborate to create tailored digital experiences that drive growth. Our team of innovators thrives on improving digital experiences, and we’re looking for a Salesforce Development Manager to join us in this exciting journey.

What We’re Looking For

As a Salesforce Development Manager at Northern, you will lead and manage a team of Salesforce developers and technical leads. This role is pivotal in ensuring the success and growth of your team while overseeing the development and implementation of Salesforce solutions. You will work closely with Project Managers and Tech Leads to deliver successful projects, uphold Salesforce development best practices, and foster a high-performing, collaborative team environment. Your leadership will be key to achieving our project goals and enhancing our Salesforce capabilities.

Full-time remote is available, within Canada. Our Connected Workplace Program gives you the option to choose a remote, hybrid, or in-office workspace!

Benefits of Becoming a Northerner

In exchange for your talent and expertise, Northern is committed to providing:

• Comprehensive Benefits Plan, including a Health Spending Account
• Wellness Program & LifeWorks EAP
• Fitness Reimbursement Program
• Vet Care Program
• RRSP Matching
• Profit-Sharing Performance Bonuses
• Endless Professional Growth Opportunities
• Delicious Meals & Company Social Events
• Free Onsite Parking
• Referral Bonus Program
• Flexible Work Environment
• Allowance to Set Up Home Office

Duties & Responsibilities

• Lead and mentor a team of Salesforce developers, providing feedback and career development support.
• Ensure adherence to Salesforce development best practices for project planning, implementation, and documentation.
• Provide consistent constructive feedback, performance coaching, and mentorship to team members.
• Offer career development advice and support to help team members set and achieve their professional development goals.
• Conduct quarterly performance reviews, offering insights into current performance and development opportunities.
• Ensure team objectives are met or exceeded by supporting and guiding team efforts.
• Oversee team resourcing and forecasting to ensure appropriate task assignments.
• Manage Salesforce project planning, documentation, implementation, and solutioning, adhering to best practices.
• Improve development workflows and processes in collaboration with the Director of eCommerce Development.
• Provide technical guidance and establish a technical vision for Salesforce initiatives, including organizing and enforcing technical standards.
• Lead and facilitate discussions on industry best practices, involving relevant tech leads, architects, and other stakeholders.

Knowledge, Education & Experience Required

• Post-secondary degree in MultiMedia, Computer Science, Information Systems, or a related field.
• 5+ years of web development experience.

• 2+ years of experience leading Salesforce development teams.

• 3+ years of hands-on experience with Salesforce development, including Apex, Visualforce, and Lightning components.
• Strong understanding of project management principles and experience across the Salesforce project lifecycle.
• Excellent communication skills and ability to collaborate with cross-functional teams.

• Salesforce certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Administrator).
• Experience with Salesforce integration tools and advanced features.

Since its founding in 2015, Northern has grown to nearly 200 employees and is recognized as a leader in performance advertising, awarded as a Facebook Marketing Partner and Google Premier Partner. Our strong company culture and continued growth have earned us multiple accolades from Great Place to Work® Canada.

Equity and Diversity

Northern invites applications from all qualified individuals. We are committed to employment equity and diversity and welcome applications from all individuals, including members of visible minorities, Aboriginal persons, persons with disabilities, and those of any sexual orientation, gender identity, or gender expression. Accommodations are available throughout the recruitment process. Please let us know if you require any accommodations when you apply.