| Position Type: | Full-time |
| Location: | London, ON |
| Date Posted: | Mar 13, 2025 |
Job Description
IT Network Analyst L3
Libro is growing – and Libro is hiring.
Our expansion plans include a series of new hires across the organization. Take a look.
www.libro.ca/careers
Who We Are
Imagine working for an organization where every employee and customer is an Owner.
No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people prosper. We recruit and develop high-quality candidates like you who are ready to offer the best possible advice, coaching and service, when and how our Owners need it.
Libro invests heavily in the development and career ambitions of our staff. Our hiring philosophy is focused on finding candidates who carry a positive attitude, a desire to learn, and a passion for helping our staff and Owners (customers) grow financial confidence. We commit to teaching and supporting you as you learn the skills you need.
What Opportunity Awaits?
As we continue to grow, Libro is on a mission to find a passionately accountable full-time Information Technology Network Analyst L3 supporting our London Administration office.
The Information Technology Analyst L3 is responsible for providing expert-level support and administration for our network infrastructure, including supporting network components on-premises and within Azure. This role plays a pivotal part in designing, implementing, and maintaining our network infrastructure. Expertise will be crucial in ensuring the stability, scalability, and security of our network environment. The ideal candidate will have an in-depth understanding of networking concepts, advanced troubleshooting skills, and the ability to lead and mentor junior team members.
The successful candidate will:
- Perform and manage continuous system monitoring, verify the integrity and availability of all hardware, server resources, systems, and key processes.
- Plan, coordinate, and implement changes to IT systems following established change management procedures. Ensure proper testing and validation before implementing changes.
- Manage multiple tasks of varying complexities, meeting deadlines, and working well under pressure, along with proven analytical and creative problem-solving abilities.
- Maintain an inventory of hardware, software, and licenses to track and manage IT assets effectively. Keep records of warranties, service contracts, and expiration dates.
- Design, plan, and implement complex network solutions, including LAN, WAN, data center networks, wireless networks, and virtual networking environments.
- Generate reports on network performance, incidents, and operational metrics. Analyze trends and patterns to identify areas for improvement and implement optimizations to ensure high availability and performance.
- Develop and maintain network architecture and documentation, including network diagrams, configurations, and standard operating procedures
- Respond to incidents and service requests, troubleshoot technical issues, and resolve problems to minimize downtime and disruption. Follow established incident management processes, document incident details, and communicate with stakeholders regarding incident resolution progress.
- Provide quality technical support, issue diagnosis and troubleshooting to internal teams and other stakeholders regarding existing systems, including network connectivity, security, and other cloud and internal applications.
- Collaborate with project teams to plan and implement IT projects related to system administration. Define project goals, requirements, and timelines. Coordinate resources, track progress, and ensure successful project delivery within budget and schedule.
- Evaluate new technologies, tools, and solutions that can enhance network administration processes and support business goals. Conduct research, perform proof-of-concepts, and collaborate with vendors to assess product offerings and negotiate contracts for hardware, software, or cloud services.
- Implement and maintain network security controls, including firewalls, intrusion prevention systems, VPNs, access controls, and cloud-based security solutions within virtual networks and cloud environments.
- Design, implement and maintain backup and recovery strategies to protect critical systems and data. Create and test disaster recovery plans, and ensure they align with business requirements and industry best practices.
- Do you have a passion that aligns with Libro’s Purpose? We want to strengthen financial well-being for a better tomorrow and we’re looking for people to join us in making a difference to people, businesses, and communities.
- Do you display the Libro values of Accountability, Courage, High Performance and Inclusive Mindset?
- Do you have a College Diploma or University Degree in the field of IT Security and/or Networking?
- Do you have 5 years’ experience in an IT related field as a network analyst, or similar.
- Do you have extensive experience with network designing, implementation, configuration, and products, particularly Microsoft Azure, Cisco, Meraki, & Palo Alto?
- Do you have a Cisco Certified Network Associate (CCNA) certification, Cisco Certified Network Professional (CCNP), or Azure Network Engineer Associate?
- Competitive salaries and employee pension plans.
- Comprehensive benefit package, with all premiums paid for by Libro!
- Generous vacation time.
- Employee wellness programs.
- Staff accounts and staff rates on products and services.
- Staff appreciation programs and awards.
- Career development opportunities including tuition assistance.
- Many great perks and rewards; fitness club discounts, technology offers, travel and entertainment deals, just for being part of our great team!
With a purpose beyond profit, Libro Credit Union is proud to be a Certified B Corporation, joining leaders of a global movement of people using business as a force for good©.
Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at careers@libro.ca any time during the recruitment process to let us know what supports you may need to be successful.
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