UX Designer

Join our WINNING team as a UX Designer 

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2025!

 CARFAX is seeking an UX Designer who is looking for a new opportunity with a GREAT company. You will focus on building consumer facing experiences to improve engagement and conversion. You’ll leverage the CARFAX brand with our industry-leading data to power intuitive designs that create delightful experiences.  What you’ll be doing: 

• Partner with a team of product managers, user experience researchers and developers to solve business and user problems.
• Build empathy for consumer needs by conducting discovery activities with the product team, including: user research, competitive analysis, user task and goals identification, journey maps, process flows, etc. 
• Leverage market analysis, customer feedback, site metrics, and usability findings to inform design decisions and evaluate the effectiveness of designs.
• Design high fidelity, interactive mocks that balance aesthetics and usability across devices.
• Prototype designs to evaluate concepts and solutions. Present potential designs with stakeholders, effectively communicating design rationale.
• Collaborate with the UX team to ensure consistency and understand holistic patterns across our products.
• Focus on reducing friction, improving conversion, and driving the value of our amazing brand
• Research design trends, tools, and technologies, and share knowledge with the team.
  
   

What we’re looking for:

• Experienced with B2C interfaces on responsive web and native app interfaces
• Strong strategic thinking and problem-solving skills to help translate business goals into creative design solutions.
• Excellent communication and collaboration skills – you aren’t afraid to voice your opinions but can also embrace flexibility as initiatives evolve.
• Holistic mindset to understand how your designs fit within the CARFAX ecosystem.
• Passionate about user and business metrics to inform design decisions. You can utilize available data but are also comfortable moving forward with imperfect information.
• Experienced in facilitation techniques and design sprint methods that enable groups to build clarity and alignment.
• Comfortable working within a design system and focusing on consistency when possible.
• Knowledge of accessibility standards and best practices.

Basic Qualifications: 

• 5+ years of experience designing B2C responsive web interfaces and native app interfaces
• 3+ years of in-house design team experience
• Experience with Figma, including interactive prototyping.
• Have a degree, certification, or equivalent work experience showing aptitude with User Experience.
• An online portfolio of demonstrating your end-to-end design process*
• Willingness to travel – 1-2 trips per year.
   

What’s in it for you:

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) 
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces
• For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits.

 Don’t just take our word for it:

• 10X Virginia Business Best Places to Work
• 10X Washington Post Top Workplace
• 9X Washingtonian Great Places to Work
• 3X St. Louis Post-Dispatch Best Places to Work

*Please Note: an online portfolio is required for consideration.

About CARFAX

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

US Equal Opportunity Employer Statement: CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

Canadian Equal Opportunity Employer Statement: CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email hiring@carfax.com.