Job Expired
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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Full-time |
| Location: | London, ON |
| Date Posted: | Jul 22, 2022 |
Job Description
Technology Delivery Lead
Company Overview
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Department Overview
The Customer Assistance Technology team is responsible for the application strategy, development and support of the Customer Assistance business applications used for collecting on delinquent and written off TDCT and TDAF products as well as MBNA credit cards. The team focuses on technology planning, application design, development, integration, SME consultation and production support. This role is an exciting opportunity to join the Customer Assistance technology team within BSSTS.
Job Description
We are looking for someone to lead a team of ambitious technology professionals as they deliver a wide range of application or system solutions. You’ll also have the opportunity to provide technical guidance and leadership beyond your immediate team. Here’s some of what you may be asked to perform:- People manager responsibilities for TDL and BSA direct reports
- Responsible for managing the end-to-end delivery of projects such as enhancements and currency.
- This role is part of the technology stream leadership, and includes planning, building, and delivery.
- Lead and drive the planning and delivery of functions and services
- Drive the solution via collaboration with different stakeholders including Architecture, Solution Designers, LOB SMEs and external vendors
- Driving to the committed objectives, from a timeline, budget, and quality aspects of the program
- Manage project status, finances, and resourcing
- Provides advice and counsel to project team and business partners
- Supports effective on boarding and off boarding of project resources
- Effectively manages project resources and external contractors / consultants in coordination of competing priorities
- Educates project team members on governance process and facilitates related sessions
- Leverages the creativity and experience of project team members to solve issues as they arise
- Develops an understanding of the technical / business aspects of the project in order to effectively manage the project and resources
- Works effectively in teams by being driven to win for the TD team, working well with diverse teams
- Manages the project team, stakeholders and key project deliverables
Requirements
What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:- Undergraduate Degree or Technical Certificate.
- Graduate Degree Preferred.
- 8+ years relevant experience.
- Ability to oversee new releases or projects typically focused on a specific product, system, application of moderate scope and complexity.
- Manages multiple teams and/or projects with increasing degree of complexity and broad scope, could manage or lead a group (<25) of technology professionals.
- Ability to work independently and often autonomously in the management of projects, teams and operational disciplines and develops strategic thinking and planning with respect to work execution.
- Ability to assume responsibility for management of the overall team providing both leadership and technical guidance. Set targets and objectives for the team, and deliver results.
- Readiness to manage projects and teams (including financials) and advocates for reusability of architecture and processes by new business initiatives.
- Sound management capabilities with respect to problem resolution, plans and strategies for operational improvement/advancement.
- Leadership in growing team expertise to align with demand and TD’s business and technology direction. assess team capabilities, proactivity in identifying ways to provide and enhance value delivered.
- Interest and drive to enhance knowledge/expertise by staying abreast of industry and business trends.
- Commitment to ensuring a close relationship is maintained with clients in order to keep informed of their business needs and direction.
- Experience managing technical delivery in mainframe and distributive web environments
Additional Information
Join in on what others in TD Technology Solutions are doing:Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
Learn voraciously, stretch your thinking
Hours
37.5
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
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