Administrative Assistant - Western Technology Services

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.  We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Department of Western Technology Services (WTS) is a central source committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to leverage central supported technology solutions and services where appropriate.

Responsibilities

Responsibilities:

The Administrative Assistant supports the administration of physical and electronic resources for the Western Technology Services. The incumbent may be responsible for room bookings, office furniture and moving, supply ordering, coordinating meetings, reference checks, phone directory, internal mailing lists, mail and report distribution. They will also support student job postings, inventory and procurement processes. This role provides general information and front line support to visitors to the Western Technology Services, responds to phone and e-mail inquiries and refers inquiries to other resources.

Qualifications Education:

- Community College Diploma in an administrative field

Experience:

- 1 year experience providing customer service in a business office setting

Skills, Abilities & Expertise:
-Knowledge of general office procedures including records management systems;

-Ability to establish effective routines for excellent communication with all members of the team to maximize productivity;

-Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner;

-Self-motivated multi-tasker with strong organizational skills;

-Positive, outgoing attitude with genuine customer service orientation;

-Demonstrated ability to work independently, take initiative and follow through on work assignments;

-Familiarity with University policies and procedures preferred

-Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience

-Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community

-Training and experience using Mustang Market, Peoplesoft HR and Financial would be considered an asset

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth.  Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre.  Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application.  In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications.  Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.


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