Software Quality Assurance Analyst L1

At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.    

As a Certified B Corporation©, we use business as a force for good. That means: 

• Empowering people to live their most fulfilled lives.
• Supporting businesses and communities to thrive. 
• Caring for the planet and economic growth through sustainable practices.  

Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being. u learn the skills you need. 

We are currently hiring a full-time contract Software Quality Assurance Analyst L1 to support our London Administration team. This job posting is for an existing vacancy. 

The Software Quality Assurance Analyst conducts testing for enhancements and bug fixes on both internal and third-party applications, such as Online Banking and Mobile App platforms. Creates test plans, performs tests, monitors defects, and evaluates test outcomes, all while following established testing protocols.    

The base salary will be determined based on skills, experience, qualifications, education/training and internal equity. Our compensation practices are equitable and transparent, and support progression through the salary range as employees grow in the role.  

This role is for a 14-month contract.    

The Role:   

• Carries out thorough testing of enhancements and bug fixes for the banking system, including online and mobile banking, as well as other software applications.  
• Ensures risk minimization and compliance with business and technical requirements.  
• Meticulously documents system testing activities to meet audit standards, detailing test procedures, results, and any issues encountered, while maintaining comprehensive logs for compliance and traceability
• Analyze and investigate system errors, assisting in their correction and resolving reported issues.  
• Maintain a database of outstanding errors, proposed enhancements, and supporting documentation.  
• Evaluate the organizational impact of reported problems and recommend procedural or system changes.  
• Review and update System Integrity Reports and logs daily, recommending actions for any integrity issues
• Investigate and diagnose system errors, providing data-driven impact analysis.  
• Offer expert support and precise solutions to staff for system-related issues  
• Offer technical guidance and effective solutions for issues related to internal banking applications.  
• Diagnose problems and providing step-by-step resolutions to staff   

What We’re Looking For: 

• Post-secondary degree in Software Testing or Computer Programmer Analysis.
• 3-5 years’ experience within financial services.
• Demonstrates strong interpersonal and communication skills, both written and verbal, analytical and problem-solving abilities.
• Skilled in SQL for data validation and testing is preferred.
• A passion for helping people grow their financial well-being.  
• Display Libro’s values of Accountability, Courage, High Performance and Inclusive Mindset. 

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

• Competitive salaries, benefit packages, pension plans, & incentive programs, that value your dedication.
• Generous vacation time.?
• Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals. ?
• Dedicated staff banking specialists to support strengthening your own financial well-being! Staff accounts and staff rates on products and services.?
• We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement. 

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you! 

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect.  As an inclusive employer we are committed to providing a fully accessible recruitment process.  Email us at [email protected] any time during the recruitment process to let us know what supports you may need to be successful. 

Please note the expected salary range for this role is available on the Libro Careers site, where candidates are required to apply.  

#LI-HYBRID 

Apply Now