Technology Risk Analyst

Job Description

Role description 

If you are passionate about technology, have an emphasis on customer satisfaction, and are seeking an opportunity to develop a career within the field of Technology Risk Management, we would love to meet you!

The Risk Analyst is part of the Group Customer Technology (“GCT”) organization that is responsible for IT risk management services for Canada Life.  This individual will report to the Technology Risk Manager and will work closely with various stakeholders within the department, and across the organization, to help identify and manage risk requirements in a timely manner with the goal to minimize/control risks, which is expected by our customers, regulators, and audit. In addition, this role will support in satisfying our Group Customer clients’ request for information around our IT environment and security posture.

What you will do 

• Assist the business in compiling and responding to IT and security related requests of our external clients through the understanding of our Information Security (“IS”) policies and procedures.
• Work closely with IS Risk, Audit, Change Management, Shared Enterprise Services, and various stakeholders through the Risk Management process which includes the following:
  • Analyze and identify gaps in our current IT policies and standards for our systems
  • Assist in the Exception and Audit process including testing of controls and remediation plans.
• Participate in the Change Management process to review changes for risks, review for compliance, and assist to mitigate risks associated with the change.
• Prepare standardized risk reports and providing communication to stakeholders on outstanding risks that may impact their business.
• Enhance current work processes which including the documentation of operational processes.
• Support other technology risk management projects and activities as required
• Work closely in various tools such as SharePoint, Service Now, Confluence, Power BI, JIRA, and Microsoft Office products. 

What you will bring 

• Graduated from post secondary education in an information technology or related field.
• 2+ years working experience in information technology with firm knowledge and practical experience with IS methodologies, procedures, and practices.

• Strong communication skills, with ability to communicate effectively to a non-technical audience. 

• Ability to aggregate and analyze quantitative and qualitative data and visualize the data.
• Self-motivated individual who can work both independently, with minimal oversight, and collaboratively as a team within a virtual setting.
• Demonstrates critical thinking and analytical skills, with attention to detail.
• Demonstrates ability to multi-task and prioritizing multiple competing priorities in a professional manner.
• Demonstrates high level of personal ownership and accountability.
• Experience in any Risk, Internal Audit or Change Management setting is considered an asset.
• Background in the Insurance or Banking Industry would be an asset.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg. 

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 

We are one of Canada's top 100 employers!

Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.? 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.? 

Canada Life?would like to thank all applicants, however only those who qualify for an interview will be contacted?

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