Kanban Scrum Master

Permanent Full Time 

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As a Kanban Scrum Master, you employ servant leadership to coach, mentor, and support the team in adopting and evolving flow-based agile practices. You will facilitate and guide the team in visualizing work, managing flow, and improving delivery predictability. Your role is to foster transparency, collaboration, and continuous improvement while helping the team remove impediments and optimize their workflow. You will nurture a trusting and safe environment that enables high performance and sustainable delivery. 

What you will do:

• Coach the team on Kanban principles and practices, including visualization of work, limiting work in progress (WIP), managing flow, and making policies explicit.
  
• Facilitate Kanban-specific events such as Replenishment, Delivery Planning, and Service Delivery Reviews, ensuring full team engagement.
  
• Support the Product Owner (or Service Request Manager) in prioritization and flow management, helping maintain a healthy backlog and clear policies for work selection.
  
• Monitor and improve flow metrics (e.g., cycle time, throughput, WIP, WIP Aging, lead time) to drive predictability and transparency.
  
• Remove impediments and protect the team from distractions, enabling smooth flow of work.
  
• Foster collaboration across all team members, encouraging cross-training and mutual support.
  
• Guide and coach stakeholders outside the team to understand how their interactions impact flow and delivery.
  
• Promote continuous improvement through regular retrospectives and data-driven discussions, using metrics and feedback loops.
  
• Hands-on with JIRA and Confluence to ensure Kanban boards and work items are accurately maintained.
  
• Reinforce an Agile mindset focused on evolutionary change, enabling the team to adapt processes incrementally. 

Who You Are 

• 5+ years of experience as an Agile Coach, Flow Master, Delivery Lead, or Scrum Master, with proven ability to guide teams in Kanban adoption and flow-based delivery.
  
• Strong understanding of Kanban principles, metrics, and practices, as well as other Agile frameworks (Scrum, SAFe, etc.).
  
• Demonstrated ability to promote innovative thinking and continuous improvement within teams.
  
• Skilled in data-driven coaching, using flow metrics to identify bottlenecks and optimize delivery.
  
• Excellent communication skills to convey complex concepts and influence stakeholders.
  
• High-energy and passionate outlook, able to build trust and create a safe, collaborative environment.
  
• Experience with technology product management and delivery is an asset. 

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The base salary for this position is between  $63,500.00 - $117,400.00 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.?

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.?

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life?would like to thank all applicants, however only those who qualify for an interview will be contacted.

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