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Web Communications & Design Coordinator

by Western University

Position Type: Temporary
Location: London, ON
Date Posted: Mar 04, 2021
Western University

Job Description

Web Communications & Design Coordinator

Classification & Regular Hours

Hours per Week: 35

Salary Grade: 13

Please note, this is a 1-year wholly grant funded, temporary full-time contract opportunity.

About Western

With an international reputation for success, Western ranks as one of Canada's top research-intensive universities. Our research excellence expands knowledge and drives discovery with real-world application. Western also provides an exceptional employment experience, offering competitive salaries, a wide range of employment opportunities and one of Canada's most beautiful campuses.


About Us

The Centre for Studies in Family Medicine (CSFM) is an interdisciplinary team of investigators, research, and administrative staff (approximately 50 members at present) recognized nationally and internationally as leaders in family medicine and primary health care research. The CSFM’s research is based on the principles of patient-centered care, and takes place in three contexts: clinical care; the community; and the health care system. 

The Diabetes Alliance Research Program within the Centre for Studies in Family Medicine, led by Dr. Stewart Harris, a wholly grant funded program, is comprised of three distinct research programs: clinical trials, community-driven Indigenous, and hypoglycemia. The vision of the Diabetes Alliance is to be a will be a global leader in diabetes research by cultivating collaborative partnerships and research excellence through innovation and translation of findings into discoveries. 


The Web Communications & Design Coordinator is a central role in the highly integrated Diabetes Alliance responsible for supporting research teams in managing the development, implementation, monitoring and assessment of communications and marketing initiatives relating to the research. The Coordinator will create and update a website that facilitates the implementation of a quality improvement program, including several interactive networking components, develop and implement communication plans, and support the dissemination of research findings to build and promote a local, national, and international awareness of the research.  The Web Communications & Design Coordinator will protect, promote, and enhance the reputation of the University and its people by delivering concise, accurate information that is consistent with all of Western's applicable guidelines.


-   Undergraduate Degree in Arts, English/Literature, Journalism/Media or related program
-   Wordpress website training is preferred
-   Certificate in Public Relations, Graphic Design or Corporate Communications is preferred
-   Certified in Google Analytics and advanced knowledge of email marketing & social media insights is preferred

-   3 years’ experience in strategic communications and graphic design; preferably within health research/academic setting
-   3 years’ experience in professional website creation (e.g. HTML, CSS, PHP, MySQL, Wordpress) 
-   Experience with social media management is preferred 
-   Experience supporting communications activities related to diabetes research is preferred  
-   Experience working with Indigenous communities on research projects/programs is preferred 
-   Experience in a university setting is preferred 

Knowledge, Skills & Abilities:
-   Advanced computer skills in Microsoft Office Suite, Adobe Creative Suite (i.e. Photoshop, InDesign, Dreamweaver, Premiere and Illustrator) and other design programs 
-   Advanced skills using Wordpress to create websites 
-   Ability to work in a fast-paced environment, balance tight deadlines and adapt quickly to new challenges and competing priorities 
-   Excellent written and oral communication skills with an ability to deliver presentations to multiple stakeholders 
-   Demonstrated ability to complete and present detailed analytics and reports
-   Ability and willingness to employ a consultative and collaborative approach to addressing issues and making decisions
-   Strong client-relation skills to handle inquiries and resolve issues in a professional, culturally-appropriate, sensitive and timely manner
-   Demonstrated ability to train staff or other stakeholders on new communication tools
-   Excellent organizational and time management skills 
-   Acuity for detail and ability to synthesize information with utmost accuracy
-   Proven ability and natural inclination to interact with people in a professional, culturally sensitive, respectful and diplomatic manner 
-   Demonstrated resourcefulness, with proven ability to work independently with minimal supervision and within cross functional team 
-   Demonstrated ability to build strong, collegial relationships with knowledge users, Indigenous communities, research project staff
-   Knowledge of privacy and confidentiality standards in research


Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources at or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Apply now