Inside Sales - AMPS - Municipal

JOB DESCRIPTION Imagine yourself…

• Doing meaningful work that makes an everyday impact on the world around you.

• Growing your expertise and expanding your skillset with every project.

• Owning your ambition and fueling your career growth.

At Trojan Technologies, you have the power to make it possible.

Trojan Technologies, a Veralto company, plays a vital role in making the various stages of the water treatment process more effective and efficient. Our products and services have applications across municipal wastewater, drinking water, environmental contaminant treatment, and residential water treatment, along with ultra-purification of water used in food and beverage manufacturing, pharmaceutical processing and semiconductor applications.

When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday impact on the world’s vital water resources, and where you’ll have the power to deepen your skillset, own your ambition, and fuel your career growth.

As an Inside Sales (IS) Account Manager at Trojan Technologies, you bring established knowledge and skills—developed through prior experience or training—to support and drive sales of parts and services within the municipal water and wastewater market. You work within defined processes, operate independently with moderate supervision, and manage your own workload to deliver high-quality service to our installed base of UV systems.

You are responsible for managing customer relationships throughout the lifecycle of Trojan UV systems. This includes onboarding new customers to consumables, providing ongoing support, and identifying opportunities for services, upgrades, and system expansions within existing accounts.

In this role, you will:

• Respond promptly to customer inquiries via the shared territory mailbox, ensuring a high-quality customer experience.

• Prepare accurate and timely quotes and process purchase orders in line with established procedures.

• Conduct proactive outbound sales calls to maintain customer relationships and identify new sales opportunities.

• Track customer activities, opportunities, and interactions in Salesforce with a high level of accuracy.

• Collaborate closely with the Regional Account Manager (RAM) to support territory strategy and customer needs.

• Identify and resolve routine customer issues, applying judgment to escalate more complex situations when needed.

• Manage your workload independently to ensure timely, accurate completion of tasks with minimal rework.

• Support service delivery by consistently following standardized sales and customer support processes.

The essential requirements of the job include:

• Post-secondary education with a minimum of 3 years of experience in inside sales, customer service, or sales negotiation.

• Proven track record of selling products and services through inbound and outbound customer calls, consistently meeting or exceeding sales goals.

• Strong communication and relationship-building skills, with the ability to work effectively with customers and cross-functional partners.

• Experience using CRM and ERP systems (Salesforce preferred), with strong proficiency in Microsoft Office applications.

• Ability to prioritize and organize work effectively in a fast-paced environment, applying sound judgment and problem-solving skills.

Trojan Technologies is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.