Senior Statistician

J.D. Power is interested in expanding its Canadian workforce.

In December 2019, J.D. Power and Autodata Solutions merged their complimentary companies to enhance capabilities for clients and consumers. Now the Autodata Solutions division has been asked to help recruit talented individuals for some of J.D. Power’s new key roles.

J.D. Power remains focused on future organizational growth. Although hiring for some positions has been temporarily paused, we continue to stay connected with talented resources as we anticipate future opportunities. Please check the Senior Statistician position that we will be recruiting for in the coming months. We will continue to review applications and be in touch with you as opportunities begin to open.

J.D. Power is looking for a Senior Statistician to join our growing J.D. Power team in Canada. This role is a work from home / remote opportunity.  

Position Overview:

As a Senior Statistician in the Data Science department, you will analyze and interpret the results on survey research studies that measure customer satisfaction, provide technical statistical expertise and programming. Your job is to work closely with other researchers and scientists in the development of sampling plans and analysis plans. In addition, you will perform advanced multivariate statistical analysis on survey and non-survey data and interpret results for business users. Preferred but not required skills: Conjoint, Max Diff and related methodologies; Predictive Analytics/Big Data mining and analysis techniques.

You will support syndicated studies which address industry level consumer needs and serve as customer satisfaction benchmarks in a variety of industries such as Automotive, Financial Services, Insurance, Energy and Telecom. The outcome of your work will be used by clients to help them understand what is important to consumers, how their brand performs relative to their competition, what their brand needs to do to improve and the financial benefit of making these improvements.

You will have the opportunity to work with industry experts to learn how different industries are structured and how they leverage consumer information to guide product development and service improvements efforts. You will also have the opportunity to strengthen your research design and statistical skills by daily exposure to senior research staff at J.D. Power.

Key Responsibilities:

• Analysis and Statistical Modeling: Perform multivariate statistical analysis on survey data using Python/R/SAS.  Python experience required. 
• Conjoint and Max Diff: Design, program and analyze choice modeling studies using Sawtooth.
• Consultation: Provide statistical consultation to internal JD Power teams as well as external clients.  Provide interpretation of study results. Provide research/analytical support for new business opportunities.
• Thought leadership: Working in collaboration with other team members develop, test, interpret and present research on new and innovative approaches, methods or technicians that can we applied to the advancement of our business

Qualifications:

• Masters or PhD in Statistics, Econometrics, Psychology or related social science fields
• Travel, some overtime and weekend work required as needed
• An advanced understanding of Multivariate Statistics, Research Design, Measurement Theory and Attitudinal Research
• Statistical packages—Python (preferred), R, SAS, SPSS
• Must be able to work effectively and collaboratively in a team-oriented, global and multi-cultural environment

Be where the voice of the consumer meets the value of the brand. At J.D. Power, you’ll be at the heart of commerce, working for a worldwide leader whose intelligence and insights are shaping the way people sell, and the way people buy.

J.D. Power is a global leader in consumer insights, data, analytics and advisory services that helps clients drive growth and profitability. The company’s industry benchmarks and reputation for independence and integrity have established it as one of the world’s most well-known and trusted brands.

For more information, and to apply visit www.autodatasolutions.com

Our Experience

J.D. Power has been capturing and analyzing the Voice of the Customer across more than a dozen industries globally for 50 years. We know measuring customer experience is not easy, but that’s where we come in. Through our proprietary index model, we identify the many drivers of customer experience, accurately measure and link their impact to business results, and uncover insights to drive results for our clients.

Our Data, Analytics, and Resources

Across 18 offices globally, our team of more than 800 professional analysts, statisticians, economists, consultants and experts in demographics and consumer behavior focus on delivering insights clients can act on immediately. We serve an increasing number of countries and regions around the world, including Brazil, India, Japan, Taiwan, China, Philippines, Indonesia, Singapore, Thailand, Malaysia, Vietnam, South Korea, Canada, Mexico, Europe, Australia, Germany and the UK.

Beyond Measure

We understand that the customer experience is vital and that simply measuring it is not enough. Our analysts focus on driving results that will improve customer loyalty and advocacy and our success is driven by how much we help improve your customer experience. But data is only as powerful as the analysis and insights tied to it—and we are putting that power in your hands through our interactive VoX reporting platform. The data, analytics, insights, best practices and action plans you need are available whenever and wherever you need them, to help you make data-driven decisions that will improve your customer experience and drive positive financial results.

Apply now