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Outreach & Partnership Coordinator

by Info-Tech Research Group

Position Type: Full-time
Location: London, ON
Date Posted: Apr 16, 2022
Info-Tech Research Group

Job Description

Outreach & Partnership Coordinator


Role Overview:

SoftwareReviews is looking for a creative, driven, and organized individual to join the Data Operations team as an Outreach Specialist. This role will build relationships with the software user community, engaging end-users to collect reviews. The role will help improve the quality of our data across the platform and amount of data we can provide to our software vendor and end-user communities.

Key Responsibilities:

  • Manage end-to-end data collection campaigns across various channels such as email, social media (LinkedIn, Twitter, Facebook) and other online communities
  • Collaborate with clients and internal stakeholders such as Sales and Data Operations to understand needs, priorities and align on campaign goals
  • Research high-quality software user audiences and identify new methods to generate reviews
  • Manage requests from users about review submissions, claiming rewards and other related support inquiries
  • Aggregate and report on campaign and team-level metrics, identifying trends and insights
  • Contribute to other special projects on the Data Operations team

Education and Experience:

  • Undergraduate degree
  • 1+ year’s in an administration, marketing or a related role
  • Business and/or IT acumen
  • Self-motivated, task oriented and results-drive
  • Must have proven experience working with MS Suite of products and be adept at using internal technologies and systems.


  • Organization: Ability and discipline to effectively manage a series of diverse and complex campaigns with on-going re-prioritization and focus
  • Communication: Ability to communicate in a clear, compelling and concise manner in external and internal communications
  • Persistence and Resilience: Demonstrates consistent tenacity in managing campaigns and successfully overcomes setbacks and disappointments
  • Attention to Detail: Strong focus and attention to detail when dealing with complex campaigns and incoming data quality.
  • Analytical skills: Exceptional ability to synthesize and distill large amounts of information from campaigns, and make strategic adjustments accordingly
  • Learning-minded: Always looking for opportunities to grow and learn, thinking of new innovative solutions to data collection and marketing

Software Reviews is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

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