Sales Solution Engineer

Kihachiro Onitsuka founded ASICS in 1949 to realize his desire to nurture the youth of Japan through sports and contribute to the development of society. Our founding philosophy, “Anima Sana In Corpore Sano (A Sound Mind in a Sound Body)”, represents our wish for people all over the world to live healthful and happy lives in both body and mind.

The ASICS brand is especially well known for its connection to running and for producing extremely high-quality running shoes. To strengthen our commitment to runners, we are expanding our investment in running-related digital services, i.e. running event technology (Race Roster™), AI run-coaching apps (the ASICS Runkeeper™ app), and other exciting platforms that will help us better serve the running industry.

Our mission?in the past, today, and into the future?is to contribute to a healthful and sustainable society and to bring joy to the people of the world through sports. Sports are an important element in living longer healthy lives, in feeling more fulfilled, and in crossing national and cultural boundaries to bring the world together. If you are looking to join a fun and innovative company focused on the booming digital health and fitness industry, this is the place for you!

Position Overview

The Sales Solutions Engineer is an expert on Race Roster’s technology products, support services and sales practices and uses their deep knowledge to support and close sales deals. Day to day, the Sales Solutions Engineer is focused on the success of the Race Roster Sales Team by ensuring that sales representatives and their prospects know exactly how our platform can improve their workflow and enhance the participant experience. In addition to working closely with the sales team to offer expertise and solutions that help close sales deals, the Sales Solutions Engineer will be responsible for contributing to product development and staying up to date on all new tools and technologies.

Responsibilities

• Eagerly participate in sales calls, presentations and internal meetings that directly impact sales deals
• Takes detailed notes with the idea of being able to review and proactively propose solutions following or on the call
• Is a key stakeholder in internal ASICS projects and takes leadership on building pages, suggesting best practices, creating procedures, etc. 
• Works in collaboration with Marketing and Product teams to own assets including creating and maintaining generic sales decks and working closely with the sales team to develop customized decks to use throughout the selling process 
• Works closely with Onboarding Specialist, CSM team and CS leadership in conjunction with the sales team to ensure a smooth launch/onboarding/transition for new clients
• Is a key member of the product implementation team and leads or assists with onboarding, new product rollouts and internal product training as required
• Create P4C cards for leadership team and sales team
• Attend all Core Product design meetings
• Guide major builds by providing critical feedback from Head of Sales and Head of product as needed
• Other duties as directed, including the potential for various ad hoc or special projects as assigned

Education & Experience

• Bachelor’s degree or higher
• 4-5+ years experience in a professional services environment
• Deep understanding of SaaS technology 
• Deep understanding of the endurance industry
• Strong customer service skills
• Strong organization and data management skills

Performance Measures

• Effective completion of assigned tasks
• Efficient use of time and resources
• Continuously learning and improving in your role
• Quality of work performed
• Ability to communicate effectively with other employees at all levels of the organization

The successful candidate for this role will become an employee of Race Roster North America Corporation (RRNA), a subsidiary of ASICS Corporation – a Japanese multinational corporation. Race Roster was founded in London, Ontario in 2011.

TBD

Personable, Integrity, Expertise, Trustworthy

Send all cover letters and resume’s to careers@raceroster.com

Tell us why you want to work at Race Roster and describe an awesome project or team you’ve worked on in the past. Include the title of the position you are applying for in the subject of the email. Please give us a link to your LinkedIn or any other portfolio website.

Race Roster is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, sex, place of origin, ethnic origin, ancestry, citizenship, creed, record of offences, genetics, disability, age, marital status, family status, veteran status, or fitness level.

Accommodations are available on request for candidates taking part in all aspects of the 

Apply now