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Client Solutions Group Director

by IHS MARKIT

Position Type: Full-time
Location: London, ON
Date Posted: Jun 27, 2022
IHS MARKIT

Job Description

 
Client Solutions Group Director

 

What we do: 

We design, develop, and host data-rich, full-featured, high-traffic web and mobile applications for financial institutions, brokerages, and media clients.  

 

With a dedication to continual improvement, our team members challenge themselves each day to expand their knowledge base and produce solutions that are maintainable, extensible, and elegant. We take great pride in our work, share our expertise and ideas to achieve common goals, and aspire to learn more. Our products benefit millions of users across the world and are designed from the ground up to deliver content efficiently and effectively. We have adopted an Agile Development Methodology, and are committed to continually improving within this model. 

 

What You’ll Do: 

The Client Solutions Group Director will be accountable for leading a portfolio of clients to retain and grow client relationships through their knowledge and expertise of financial solutions and Markit Digital capabilities. 

 

The Client Solutions Group Director partners with the Technology Group Director to lead and manage multiple agile teams to deliver on client objectives. Together the Client Solutions and Technology Group Directors define and lead the culture and objectives for the group. The Client Solutions Group Director is a member of the Client Success leadership team, defining and leading the people and functional strategy for the group. 

This role requires a strong background in financial products & tools, client management and  foundations in project management and data analysis. 

 

Key Accountabilities: 

  • Manage a portfolio of client accounts, building strong client relationships with senior business stakeholders   

  • Understands client business objectives and leads internal teams to maximize Markit Digital services to deliver value against the objectives  

  • Develops client growth strategies and partners with Business Development and implementation teams to grow accounts  

  • Uses data and analytics to inform decisions  

  • Manages, coaches and mentors a team of Product Owners  

  • Identifies new market opportunities and improvements in existing offerings  

  • Owns ongoing contract terms with clients 

 

Skills and Experience: 

  • Product Management experience ideally in FinTech  

  • Demonstrated success managing Product Owners or similar roles  

  • Ability to build strong bonds with employees to foster open, honest and candid communication  

  • Confidence leading communications with internal and external executives 

  • Exceptional organizational and time-management skills 

  • Proven strategy identification and execution skills 

 

What We Offer:

  • Competitive base salary and bonus
  • A comprehensive, benefits package that includes medical, dental, vision and life insurance plans, paid time off, a generous 401k match with no vesting period, parental leave and 3 volunteering days each year. For more information on benefits, please access the benefits page on our careers site: https://careers.ihsmarkit.com/benefits.php.
  • For work locations in the state of Colorado, the anticipated minimum base salary for this role would be $138,348. Compensation will be determined by the education, experience, knowledge, and abilities of the applicant.

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Equal Opportunity Employer:

 

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. 

US Candidates Only:

The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

IHS Markit is now part of S&P Global

We’re working hard to integrate our businesses. In the meantime, be sure to also visit spglobal.com/careers to discover all our combined company has to offer.


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