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| Position Type: | Full-time |
| Location: | London, ON |
| Date Posted: | May 17, 2022 |
Job Description
Sales Administrator - Sales Operations
Description
Info-Tech is one of the world’s fastest-growing IT research and advisory companies, proudly serving over 30,000 IT professionals. We are looking for a strong Sales Administrator to join our team.
Why join us?
We are a growth focused, entrepreneurially spirited company that has consistently achieved YoY growth in our 25 years of operation and are especially proud of our double-digit growth in the midst of a global pandemic.
When you join Info-Tech you get access to unlimited opportunities for professional growth and development in your field of expertise or areas you are interested in. We promote learning to help you be a better professional and we will also pay for some of those certifications.
You will work in a highly collaborative team that functions efficiently even in a remote work setting. You will have flexibility to work from home, at the office (located in London / Toronto Ontario and quite fun), or in a hybrid mode.
We offer great competitive salaries, benefits plan, and RRSP matching plans.
The Sales Administrator is a vital link between commercial teams and customers, working to ensure orders from our commercial staff are translated into invoices for customers efficiently and accurately. They will partner with commercial teams to review upcoming sales opportunities for accuracy and completeness, proactively resolving issues, and ensuring deals adhere to corporate standards. The fast-paced environment requires multitasking, superior organizational skills, strong customer focus, along with excellent written and oral communication skills.
Responsibilities
- Generate Invoices for customers in a timely manner, and with a high degree of accuracy
- Review orders from commercial employees for accuracy
- Collaborate with and provide updates to Commercial Leadership
- Keep potential opportunities, new customers, and contact information up to date within Salesforce
- Work with peers to continuously improve processes
- Work closely with the commercial organization in areas of pricing, deal structure, and approvals
- Create and deliver training for peers
- Assist with administrative tasks as needed
Education
- College Diploma and/or University Degree an asset
Knowledge and Experience:
- Minimum of 2 years experience in an administrative role
- Experience with commercial processes is an asset
- Experience working in Salesforce preferred
- Excellent interpersonal, written, and communication skills.
- Customer service oriented and collaborative, with excellent follow-through and attention to detail.
- Ability to adapt easily and quickly to changing priorities, responsibilities, needs and expectations.
- Must possess strong analytical, critical thinking, sound judgement, and decision-making skills
- Strong time management skills with the ability to work toward tight deadlines
- Ability to solve problems and work independently
- Training facilitation experience is an asset
- Expertise in Microsoft Office products
To succeed at Info-Tech, you’ll need to thrive within a work hard / play hard culture, where projects and requirements are constantly refined as we get feedback from stakeholders or try products out in the market.
Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.