| Reference #: | R_1458932 |
| Position Type: | Regular, Full-time |
| Remote work options: | No |
| Location: | London, Ontario |
| Date Posted: | Feb 19, 2026 |
Job Description
Department Overview:
Colleague and Customer Assistance is a segment under TD's CBTS Canadian Banking Technology Solutions division, where teams such as: Contact Centre, ATM and Customer Assistance have come together to support the Shared Services mandate.
Our Goals:
- Bring innovative solutions to the market
- Bring an integrated solution capability with comprehensive digital experience to help drive the right customer experience while protecting our customers' interests
- Provide legendary customer experience
- Enhance our core capabilities to better protect our customers
The ATM / Cash Management technology team provides support all TD ATMs in North America as well as Cash Services for North American ATMs, Branches and CDN Commercial customers.
Job Overview:
Manages / leads a team of technology development / design professionals in providing a range of application or system solutions for the ATM technology team, ensuring all technology standards are met and business objectives are achieved. Also provides technical leadership and guidance beyond own team.
KEY ACCOUNTABILITIES
- Responsible for leading development team and the delivery of development solutions and component / unit testing efforts
- Responsible for team's L2 and L3 support of selected applications.
- Work with LOB TS partners to develop the content of overall development / solutions design deliverables and ensure project estimates account for all activities in the project scope, including project management and application development, software quality assurance reviews
- Ensure all requirements, project plans, and changes to commitment are communicated to all affected team members
- Coordinate with relevant stakeholders to support / develop sound business cases with an on-going focus on reusability, scalability, innovation and enterprise-wide solutions
- Oversee and manage escalated issues to ensure resolution or redirect as appropriate
- Act as an escalation point for all risks and issues affecting the development team
- Ensure full compliance with well-defined enterprise technology delivery practices and standards
- Control change to development project scope through accepted change management processes
- Responsible for delivering in line with financial forecast/plan
- Manage and track costs in line with investment governance
- Ensure development team can deliver on intake requirements
- Identify all development related project dependencies and risks
- Represent the development team at project stakeholder meetings
- Define and establish appropriate governance structures and processes
- Responsible for management of the overall development/design teams
- Set targets and objectives for the team
- Grow team expertise to align with enterprise demand
- Foster an environment / culture that encourages productivity and innovation
- Provide coaching, development, and overall team leadership for team members
- Support a positive work environment
- Identify and recommend opportunities to enhance productivity and effectiveness
- Establish effective relationships across multiple business and technology partners
- Participate in knowledge transfer within the team and business units
EXPERIENCE & EDUCATION
- Undergraduate degree or Technical Certificate
- Graduate degree and / or 7+ years relevant experience
- Experience as full stack Java developer
- Implementations leveraging Kafka.
- Expert knowledge of Bank, technology standards and managing people /projects
- Experience in implementing secure authentication mechanisms
- Experience with vulnerability scan tools
- Building REST API, spring container solutions
- Experience working with CI/CD tools
- Log management and monitoring tools
- Orchestrates the development of resolutions, plans and strategies for operational advancement.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them succeed.
Additional Information:
We’re delighted that you’re considering building a career with TD.
Application Contact Information
| Company Name: | TD Canada Trust |
| Company Website: | https://td.wd3.myworkdayjobs.com/en-US/TD_Bank_Careers?locationCountry=a30a87ed25634629aa6c3958aa2b91ea&locations=dafbf576c2d2100094508355d6b70000&jobFamilyGroup=de769652963501f2001247b507040dac |
| Application URL: | Click here to apply online |

