BDR Director (Outbound)

This is more than a leadership role—it's your chance to shape the future of our outbound strategy using a modern, data-driven approach. You’ll be at the forefront of innovation, designing and executing outbound programs that fuel our sales pipeline and accelerate revenue growth. Your team will be the first point of contact for potential clients, making your leadership essential to our success.

Info-Tech serves over 40,000 IT professionals globally, and Vendor Services is a key engine of our expansion. We’re looking for a dynamic, metrics-driven leader who thrives in a fast-paced environment and is excited to build, coach, and scale a high-impact team.

You'll be a good fit if you have... 

• Bachelor’s degree in any field.
• 3+ years of outbound sales or business development experience in a B2B environment, with a proven track record of success.
• Strong leadership and coaching skills with a passion for team development.
• Excellent communication, active listening, and problem-solving abilities.
• High resilience, intellectual curiosity, and a drive to innovate and improve.
• Experience in advisory, information, marketing, or business services is a strong asset.

 As the Outbound BDR Sales Director you will: 

• Lead, mentor, and inspire a team of Outbound BDRs to exceed lead generation and meeting booking targets.
• Develop and refine outbound strategies based on market intelligence and performance analytics.
• Monitor and report on key performance metrics, making data-informed decisions to optimize results.
• Conduct quality assurance reviews and provide actionable coaching to elevate team performance.
• Collaborate cross-functionally with Sales, Marketing, and Product teams to align on goals and messaging.
• Forecast KPIs and ensure consistent pipeline contribution to support attainable growth targets.

• Train, motivate, manage, and develop Outbound BDRs. Provide supervision, coaching/training, monitor activities, and participate in performance assessment of the team. 
• Conduct quality assurance sessions on recorded outbound interactions, providing coaching and feedback for improvement. 
• Location: Hybrid – Minimum 3 days/week in-office.

Qualifications: 

• Intellectual curiosity: An ongoing willingness to understand our product, market trends, and customer needs.
• Excellent communication skills: Ability to communicate effectively with senior executives, team members, and potential customers.
• Active Listening skills: Ability to listen and respond to a customer in a manner that improves mutual understanding.
• Organization/time management skills: Ability to manage diverse activities with on-going re-prioritization and focus.
• Persistence and Resilience: Ability to sustain momentum in the lead generation process and successfully overcome setbacks and disappointments.
• Mentoring: Proven ability to coach, motivate, support, and facilitate the development of a BDR to help them advance in their career.
• Problem Solving: Ability to understand the cause of problems, take action to remove obstacles and address issues before they impact performance and results.
• Business Acumen: Ability to use knowledge of the business environment and Marketing to engage customers.
• Self-awareness: Self-motivated with an understanding of one’s strengths and areas of development.
• Experience in an advisory, information, marketing and/or business services organization, preferred.