Sr Business Process Analyst

Under the direction of the Product Management team, this position facilitates the collaboration between all product managers and development teams working on complex business systems to identify and drive platform modernization improvements.

• Analyzing business systems to inform current state and optimize required change
• Soliciting business  system needs and priorities from application teams and other stakeholders
• Using insights and data to clarify needs
• Communicating priorities and risks to stakeholders and leadership
• Executing and tracking deliverables with clear milestones
• Ensuring alignment with other CDK project and application teams   
• Applies complex theories, concepts, principles, tools and methodologies to create innovative solutions

• Bachelor’s degree in Computer Science, Business, or related field
• 3-5 years experience and expertise in quantitative, qualitative, and statistical methods
• Organizationally savvy, with demonstrated ability to influence leaders and facilitate alignment and clear decision-making.
• Excellent communicator, including written, verbal, and presentation skills.
• Strong leadership, collaboration, and influencing skills.
• Fundamental analytical and conceptual thinking skills
• Competency in Jira and Microsoft applications including Word, Excel, and Outlook.
• Understanding of Product Management software such as JIRA.
• History of using unstructured data (Text Analytics) to determine key insights
• Knowledge of Software Development Lifecycle (SDLC).
• Experience working in an Agile software development environment, and with Agile tools such as Jira and TFS a plus.
• Knowledge of the Heavy Equipment, Automotive or Recreation, relevant customer environment & technical domain or product marketing area.
• Solid project management experience/skills.
• Experience in collaborating with off shore agile teams. 

Help execute business system transformation strategy by synthesizing external and internal data and communicating clearly to all stakeholders, facilitators, and partners.

Principally responsible for leading business discussions while interpreting data, formulating reports and making recommendations based upon research findings and product expertise. 

Convert findings into actionable insights for application development teams.

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US.  CDK may offer employer visa sponsorship to applicants.