Director of IT Operations

by HRdownloads

Location: London, ON
Date Posted: Aug 26, 2022

Job Description

Director of IT Operations



Are you passionate about IT? Do you love leading high performing teams responsible for building and maintaining industry-leading platforms? Do you love finding solutions to complex problems? Are you tired of working for a company that doesn’t value its people?

If this is you, we have the CAREER you have been searching for!



We engage employees and empower leaders to love what they do by being the most complete and connected HR solution in Canada, and we want you to love what you do!

Since 2005, we’ve helped Canadian businesses more quickly and efficiently accomplish HR tasks by providing them with end-to-end solutions and services for all things people. We pioneered live HR advice and continue to elevate our HR software and services to stay on top of changing business needs. Last year, we won three 5-Star Awards from the Canadian HR Reporter for Learning and Development, HR Consulting, and Compensation. All of these awards resulted from client nominations and testimonials.

Our passion for all things people applies to everything we do! HRdownloads has been recognized EIGHT TIMES as one of Canadas Best Workplaces, most recently in 2022 with further recognition in Best Workplaces for Professional Services and for Hybrid Work!

Noted for our unique and engaging ways, we have also been ranked as one of Canada’s fastest-growing companies for six years with recognition for continued profit growth from the Report on Business. We have more awards to come and are excited to celebrate everything that our people contribute to our culture of family and innovation. We want each person to be the greatest of all time, and that includes you!



Our Director of IT Operations is an experienced IT leader who can provide leadership, guidance, and coaching to our team of developers, support staff, and cybersecurity team. They are passionate about software as a service and are committed to helping us keep our place as the leading HR platform in Canada.


As our Director of IT Operations, you will:

  • Plan, direct, and evaluate the daily operations and workflow of the IT team.
  • Provide leadership to employees through effective communications, coaching, training, and development.
  • Oversee the planning, development, and management of IT services; including internal and systems support.
  • Manage and maintain HRdownloads’ IT infrastructure.
  • Foster an atmosphere of success.



In IT, you have to be motivated by the drive to constantly improve our software and technology. Knowing that you are building and support a product made in Canada for Canadian businesses, that is trusted by thousands of clients coast-to-coast, can be extremely rewarding. All the while you are working on a team that values collaboration and fun, with opportunities to exceed personal bests and hit new achievements!


You are an IT leader who:

  • Is a strong people manager; ready to take on the challenge of leading information technology at one of Canada’s fastest-growing companies.
  • Has hands-on experience with computer hardware, networks, network administration, and network installation.
  • Has a good overall knowledge of cloud-based security, programming concepts, software development cycles, automated testing, and associated tools and platforms.
  • Has a knowledge of database-driven web application design.
  • Is passionate about helping us continue to create new and innovative HR tech solutions.
  • Has a degree/diploma in Computer Science or Information Systems.
  • Has 5+ years’ experience in an IT management/leadership capacity.

It’s a bonus if you:

  • Have experience with AWS, Salesforce, Jira, Linux, Active Directory, Azure, Hubspot, Office365, Cisco, Telestrat, and Jabber.



  • The rewards are plentiful! We offer a competitive compensation structure for all your hard work.
  • We care about you. 10 paid wellness days, 5 paid sick days, health and dental benefits, EFAP, RRSP, and employer-paid GoodLife memberships are just a few of the ways to show you that your well-being matters to us!
  • We care about giving back. We believe that a team builds a company and a company builds a community, and that's why we take pride in giving back to our London community! Check out HRdonates.
  • Flexible work model. We want you to work where you are most productive; in office, at home, or a hybrid of the two!
  • Thrive in our culture. We’ve been recognized EIGHT TIMES as one of Canada’s Best Workplaces and are rated 4.8 out of 5 stars on Glassdoor.
  • Be proud of what you work on. Our exceptional reputation means you can contribute to building products and services that you will be proud of and be excited about.
  • Grow your career with us. When you join our team, you are signing up for more than just a job; you are signing up for a career! You won't be just another human to fill a role, we see you as YOU; who you are today and who you aspire to be. That's why we invest in our employees through regular coaching, training, and professional development.


So, what do you say? Do you have what it takes to be a member of our award-winning team? If so, send us your résumé!


HRdownloads is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.


Thank you for considering a career with HRdownloads.

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