Engineering Manager with flair for incident handling and strong security focus

Trackunit is looking for a stellar Engineering Manager to join our growing engineering team.

You will lead one of our platform teams based in London, Ontario, Canada, made up of Site Reliability Engineers. Together, the team develops and maintains the platform that underpins our large-scale IoT solutions and customer-facing applications.

The team is currently focused on streamlining platform initiatives across multiple product areas and building a scalable foundation for the future, with a strong emphasis on aligning tools and processes. They are responsible for platform scalability, core platform tooling such as observability and build systems, and security capabilities - both at the platform level and through tooling that supports developers across the organization.

You will be part of a functional leadership team with shared responsibility for the underlying platforms and infrastructure hosted on AWS. In addition, the team plays a key role in major incident handling and information security.

With location in the heart of London, ON we offer you a flexible hybrid setup with the preference of coming to the office on a regular basis. Occasional travel to international sites is to be expected. No relocation assistance is offered for this position.

Why you should choose Trackunit

• Opportunity to work in an agile product organisation leading a highly skilled platform team with site reliability engineers, passionate about AWS, security and highly scaleable infrastructure.

• We take your personal and professional development goals seriously and we support them through training, coaching and mindfulness as well as with an open feedback culture to enable you to identify your strengths and opportunities. We do this by touching upon your impact on our triple focus: impacting yourself, impacting teams/relations and impacting the organisation/strategy.

• Flexibility and hybrid working is not just a cliché to us or something we state in a job posting. We do offer you a flexible setup and believe that you best can structure how your routines look like. And once you have chosen how you work best, let us know what you need: we got you covered with the IT equipment you need for your work.

• Turning the Tide. At Trackunit, we are aiming to create and contribute to an inclusive workplace. And this effort starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. We only assess candidates on their qualifications and merit. Learn more about TIDE and other DE&I initiatives here.

• You have a heart for people and want to develop further in a people leader role. At Trackunit, we believe that through self-awareness and consciousness about how you are impacting others, you are becoming a better people leader.

Every day is different, but you can expect to:

• Lead and manage a SRE team working mainly on AWS, kubernetes and terraform.

• You’re a people manager. You inspire, lead, and motivate team members to see their full potential and you will get energised from this. You will do this through impact conversations and regular 1:1’s, where you will touch base, provide and get constructive feedback.

• Facilitate the development process from planning roadmaps and day to day planning and onwards through retrospectives for our North American SRE team, while coordinating with the SRE leadership team on the global platform agenda.

• Facilitate and support the operations of our global SRE community together with the rest of the leadership team for Site Reliability Engineering.

• Participate in on-call rotations, mainly focussed on major incident management and security.

• Define and maintain the strategic direction for your team, to ensure stability, scalability and security of the Trackunit platform

• Over time you will be an advocate for The Trackunit Way - which is our take on how to lead people and develop products in a fast growing SaaS company.

Who are you ideally?

• You manage incidents effectively and keep your head cool even when you do not know the technical details

• You drive incident resolution via focus on uptime and TTR metrics impact

• You are comfortable in an fast paced, and changing environment, where priorities shift and flexibility is key.

• You have experience building secure, scaleable infrastructures.

• You think in scaleable processes and solutions - the platform features we build are used by 190+ developers, so usability and standardization are key to ensure effective developer efficiency.

Don't meet every single requirement? No worries - this is what we're looking for ideally, but if you're super excited about this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply.

What happens from here - overview of the recruitment process

Don't waste your time on writing a remarkable cover letter for the job. We want you to create an impact that matters, and that's not in the cover letter.

• Virtual meet and greet. Meet with our Senior Engineering Manager Simon Jørgensen who will also be your leader, and a relevant colleague.

• Personality-based interview. You will be asked to fill out an online personality assessment using use Hogan prior to the interview. There are no correct answers and no "truth" - the aim is a dialogue about the results and Trackunit’s culture, so you’ll get to know us better as well.

• Assignment-specific interview. We want you to get an insight into some of the concrete work tasks or activities related to the role. You will be given a case to prepare prior to the interview, and at the interview, you will present the case to relevant colleagues from across Trackunit, who you’ll also work closely with in the job.

• Offer presentation and walk-through. We’re lucky to have you!

Coming together to connect construction

In Trackunit, we’re committed to construction - one of the largest industries in the world. Over the past two decades, Trackunit has been pioneering technological progress within construction. Today, we are not only a leading IoT provider (Internet of Things) but a thought leader, supporting and driving the agenda for an entire industry on a global scale.

We believe in taking a people approach in everything we do. Being human-centric is not restricted to our products - it’s a way of life at Trackunit. We’re proud to be a truly global team that puts our people first. Our colleagues get together in hubs spread across the globe, but we embrace the idea of working remotely and in environments that inspire you. Everything we do, we do to eliminate downtime and build the most useful industry for the world.

The question is: Are you in?

Trackunit is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, colour, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

Trackunit also prioritizes providing reasonable accommodations for qualified people with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let our People & Talents team know.