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Solutions Engineer

by LBMX Inc.

Location: London, ON
Date Posted: May 19, 2022
LBMX Inc.

Job Description

LBMX is growing again . . .

We are seeking a Solutions Engineer

LBMX is a dynamic and growing software solutions company with an international perspective, located in London, Ontario.  LBMX is the leading business marketplace provider for Buying Groups and Purchasing Co-operatives.  With a flourishing customer base throughout North America, the United Kingdom and as far away as New Zealand and Australia, we are sure to offer a breadth of experience that provides the successful candidate with endless opportunities to expand their abilities.

As we continue our growth trajectory, we are seeking a dynamic, passionate, and driven individual to join our team as a Solutions Engineer.

If you’re an experienced candidate looking for an exciting future and you’re someone who is passionate about life, takes ownership of their role, isn’t afraid to roll up their sleeves and thrives being part of a team then we invite you to apply.

Come and help us make LBMX a better company and an even better place to work!

Position Description:

LBMX is looking for a Solutions Engineer to work in a technical customer facing role.  The Solutions Engineer will be required to deliver one unified vision of the technical, strategic, and market value of our software products to the customer.
The Solutions Engineer will work as a technical resource for the sales team and our Buying Group customers to market and expand our Group Solution Offering.  The Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
The successful candidate must possess superior verbal and written communication skills and be committed to providing an exceptional customer experience. The successful candidate will also have strong people and organizational skills, be comfortable as an effective member of a productive team and can manage a full-on work environment by managing the expectations of our customers and matching those to our internal resources.

Responsibilities:
 
  • Communicate the business value of the LBMX Products on a technical level
  • Act as the technical spokesperson for all the technical aspects of the LBMX products
  • Consult with customers on any issues that may arise from the future integration between existing system and the LBMX software products
  • Drive the discovery process, helping uncover prospects business objectives and pains
  • Prepare and deliver technical presentations during the sales process cycle
  • Coordinate internal resources for the successful execution of projects
  • Ensure that all projects are delivered on-time and within scope
  • Develop project scopes and objectives, involving all relevant departments and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Understanding the needs of the customer and LBMX
  • Acquire and understanding of LBMX software products
  • Other duties as assigned
  • Willingness and ability to travel as needed (up to 25%)- post-covid

Requirements:

Need to Have
  • 2+ years experience in a solution engineering or technical sales role (account management, project management, customer service roles considered)
  • Ability to explain products, features and functionality with technical accuracy and simplicity
  • Customer facing experience
  • Strong level of ownership, autonomy and drive
  • Comfortable with calling and speaking with clients
  • Post- Secondary Education (college or university)

Nice to Have
  • SQL
  • Experience Managing Clients
  • Experience in a SaaS organization

The Perks of Working with us!
 
  • Competitive salary and benefits including a health spending account and employee assistance program
  • Company matched GRSP contributions
  • Education subsidies for job related courses
  • Maternity/Parental and Compassionate Care Leave Top Up Program
  • Flexible work from home option
  • Quarterly company wide outings (golf, baseball games, laser tag, tail gating, etc.)
  • Birthdays celebrated every month with catered meals
  • A healthy work/life balance
  • Flexible Summer Hours

How to Apply:
E-mail a resume and cover letter to: careers@LBMX.com
The subject line of your e-mail must read “Solutions Engineer


About LBMX Inc.

At LBMX, we care about shared prosperity and believe in the power of independent businesses and their buying groups to create sustained economic growth. This belief comes from two decades of providing the world’s only group focused technology and advisory services to help buying groups, purchasing cooperatives and their independent businesses flourish.
We are a leading business marketplace experience provider that helps independent businesses, their buying groups and suppliers buy better and sell more. Our premier solution has transformed billing and ordering, rebate programs management, real-time analytics, e-commerce and product information management across building materials, sporting goods, industrial manufacturing, food equipment, grocery and agricultural industries.
LBMX is a global company with headquarters in London, Ontario and presence across Canada, United States, United Kingdom, Australia and New Zealand. 


LBMX is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. LBMX is also committed to providing accommodations throughout the interview and employment process. If you require any accommodations, please let us know and we will work with you to meet your needs.