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Systems Engineer, Web Operations

by Western University

Reference #: 29460
Position Type: Full-time
Location: London, ON
Date Posted: Feb 13, 2023
Experience: 8 Years
Education: College Diploma (2 years)
Western University

Job Description

Systems Engineer, Web Operations

Classification & Regular Hours

Hours per Week: 35
Salary Grade: 16

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.  We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

Western Technology Services (WTS) at Western is committed to providing high- quality, cost-effective technology-related services and solutions in support of the campus community. Infrastructure Services, as a division of WTS, is responsible for providing faculty, staff and students with a technology infrastructure comprised of hardware and software that supports the teaching, learning, and administration needs of the campus. The Infrastructure Services division is tasked with the design, implementation, and maintenance, of the referenced infrastructure which includes the foundational components, Data Network, Data Center Operations, Central Servers and System Administration.

Responsibilities

The Systems Engineer is a key member of a team responsible for the design, deployment, and support of Western central technology infrastructure involving web operations. The role will conduct a variety of engineering tasks related to solution architecture, design, development, operation, and maintenance of complex technology systems, ensuring the integration of processes and methodologies to support the performance of the system. The System Engineer will leverage expertise in a variety of technical disciplines and will manage the solution life-cycle of web operations services and their integration across other Infrastructure Services service areas. The Web Operations Systems Engineer will be the technical expert responsible to install and test new application servers, content management tools, user authentication services, java scripts and other applications and processes to support web operations at Western. The role will also provide technical leadership for medium to large-scale projects, oversee the end to end solution and ensure the effectiveness of the solution against the stated requirements.

Qualifications

Education:
-    Post Secondary Diploma/Degree in Business Technology Management, Computer Science or an Information Technology field
Preferred:
-    University Degree in Business Technology Management, Computer Science or an Information Technology field.
-    Information Technology Industry certifications (eg. PMP, ITIL, TOGAF, DevOps, CBAP, CISSP).
-    Current Technology Vendor certifications (eg. MS, CISCO, VMWare, Redhat)

Experience:
-    7 years of experience supporting enterprise level servers and storage, as well as experience with equipment related to servers hardware from multiple vendors
-    Experience providing technical leadership for medium to large scale projects
-    Experience with, and advanced understanding of, network concepts, systems security and administrative procedures in a large production environment
-    Experience using scripting languages (Shell, Perl, Python, etc.)
-    Experience using virtualization environments (VMware, Solaris Zones, container, etc.)
-    Experience in the setup and management of development operations tools and web/application servers in a multi-stage environment (Development/Test/Production)
-    Web infrastructure server management experience (Linux, Apache, Tomcat, GlassFish)
Preferred:
-    Experience in large scale data centers (with more than 100 servers leveraging central storage)
-    Experience working with relational databases and backup/restore technologies
-    Experience supporting engineered infrastructure solutions

Knowledge, Skills & Abilities:
-    Ability to provide technical guidance regarding infrastructure design, deployment and support for WTS web services
-    Familiar with development operations for agile software development methodologies
-    Strong attention to detail and accuracy
-    Ability to interact with people in a professional, respectful and diplomatic manner.
-    Strong oral and written communication skills to effectively interact with technical and non-technical users.
-    Ability to resolve problems, delegate tasks and escalate issues with suggestions for further investigation and options for consideration as required.
-    Initiative to seek and share relevant information, opinions, and judgments.
-    Exceptional organizational skills including ability to manage multiple competing priorities and the ability to adapt to emerging priorities, working to tight timelines with minimal supervision.
-    Ability to handle frequent interruptions.
-    Ability to work collaboratively in a team environment.
-    Ability to establish and maintain relationships with peers, contacts with access to information, and key business partners.


Interested applicants are asked to visit https://recruit.uwo.ca for further information and to apply online referencing job #29460 by 11:59PM on February 27, 2023.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources at [email protected] or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.