Programs And Planning Specialist

Reporting to the Manager, Planning and Intake, the Programs and Planning Specialist will support Canada Operations intake model.  This role is accountable for handling new intake requests, facilitating review meetings and prioritization, and understanding resource capacity. Intake and prioritization reporting and analysis will also be required to provide knowledge and information to senior leadership for decision making. This is a critical role that will interact with stakeholders of varying levels through the organization requiring stakeholder management skills, business acumen, tech savvy, and strong communication skills. Please note this is 12 month contract

What you will do 

• Facilitate a centralized process that funnels project requests into a single intake channel to eliminate confusion for stakeholders and staff
• Review and evaluate incoming requests for completion, feasibility, strategic alignment, and potential impact
• Apply an effective scorecard to incoming requests to provide an ability to have prioritization conversations where needed
• Drive, prepare, lead and manage intake meetings to assess resourcing needs and highlight capacity constraints
• Administer practices that incorporate resource capacity constraints to cap the amount of project approvals to a realistic level to help improve the throughput of projects
• Collaborate with CanOps leaders to prioritize, highlight dependencies, and resolve resource challenges
• Track, analyze and report on resource utilization within CanOps for all projects and initiatives
• Develop and maintain centralized project and resource management reporting; analyze utilization trends and/or hot spots
• Please note this is a 12 Month Contract

What you will bring 

• Post-secondary degree or certification 
• Solid planning and organization skills
• Effective communication and relationship building skills across all levels of the organization
• Understanding of technology and business projects, the impact to Canada Operations, and the impact to customers and advisors
• Results oriented with a bias to action
• Driven to improve - the organization, processes, service performance, efficiency, etc.
• Understanding of resource capacity best practices
• Computer savvy – adept at Office 365 applications, Power BI expertise considered a strong asset

The base salary for this position is between  $51,400 - $ 90,400 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.?

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.?

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life?would like to thank all applicants, however only those who qualify for an interview will be contacted.


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