Dealer Digital Marketing & Online Sales Manager

Title: Dealer Digital Marketing & Online Sales Manager - P4

Location: Remote Canada

Reports To: VP Business Development • Auto Sales

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J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.? 

The Role:? 

As the Dealer Digital Marketing & Online Sales Operations Manager at Stellantis Canada, you will be overseeing and executing the day-to-day operations of Dealer Digital & Sales Online. This role requires a deep understanding of the vehicle sales process, digital marketing strategies, vendor management, and the ability to thrive in an ever-evolving digital landscape. This role requires experience with the automotive sales process, digital marketing strategies, vendor management, and the agility to navigate the dynamic digital landscape. The ideal candidate will establish and nurture transparent lines of communication with our dealer network, ensuring that their digital requirements are met.?
 

The Impact You Will Have in This Role: 

This is a highly visible role within the Stellantis Canada organization that is integral to the success of the Digital Marketing initiatives for Stellantis Canada and their Dealers. The candidate will be exposed to all Stellantis Canada Digital Marketing products and services and be responsible for maintaining the continuity and integrity of the system as a whole.

 

What You'll Be Doing in This Role: 

• Sales Online Progress Reporting: Develop regular reports to communicate progress towards achieving our global goal of reaching 1/3 of total sales online by 2030. Collaborate closely with internal teams to identify areas for improvement and implement strategies to meet or exceed sales targets. 
• E-Shop Platform Oversight: Manage the Online Sales E-Shop platform, overseeing its implementation across brand, dealer, employee, and fleet channels to optimize online vehicle sales. 
• Dealer Digital Co-op Support Program: Oversee the digital co-op support program, ensuring that dealers have access to the necessary resources and support to enhance their online presence and marketing efforts. 
• Budgeting and Financial Management: Assume responsibility for budgets related to all Dealer digital marketing operations. Utilize our in-house enrollment and billing system to track expenditures and manage Dealer finances. Additionally, manage budgets for our digital co-op support programs using our in-house digital co-op system. 
• Vendor Procurement: Identify and contract with vendors for digital marketing services and tools. Negotiate agreements to maximize value and ensure compliance with program rules. 
• Program Rule Monitoring and Adaptation: Continuously monitor and enforce program rules, adapting them as necessary to align with evolving industry trends and opportunities. 
• Dealer Digital Vendor Supervision: Supervise the direct agency responsible for managing Dealer vendors and field personnel, ensuring their alignment with our digital marketing strategies. 
• Lead Management and Analytics Systems Oversight: Oversee the enhancement of Digital Analytics tools available on Dealer Connect and through our lead server agency. 
• Data Structure Proficiency: Develop a comprehensive understanding of data structures that support our dealer digital marketing tools to make data-driven decisions. 

Qualifications of this Role: 

• 5+ years Account Management experience
• Business-to-business sales experience
• Automotive digital marketing experience (dealer’s websites, digital advertising, leads management)
• Superior Microsoft Office Suite skills, particularly with Excel and PowerPoint
• Customer service oriented with excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment and respond to urgent requests when necessary
• Self-starter who can work autonomously and effectively solve problems as they arise
• Innovative
• Excellent follow-up skills
• Able to communicate clearly with all levels of associates; Managers, Partners, Clients, Peers

The Hiring Manager says: 

I’m looking for the kind of person who enjoys "getting their hands dirty", who can execute a plan on very little information and who takes ownership of their job duties. This person has strong communication skills and understands the need to constantly manage the flow of communication between multiple groups (sometimes with competing priorities) to ensure that core tasks and responsibilities do not drop or run off course during the engagement of a project or high priority task.

The Way We Work: 

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

Company Mission? 

J.D. Power is?clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.?? 

Our Values? 

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.?? 

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals,?each and every?member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.?? 

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.?? 

Team Driven -?At J.D. Power, we are one?team?and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts.?At J.D. Power, these values are more than words. 

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

J.D. Power is an equal-opportunity employer and compliant with AODA/ADA legislation. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. 

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To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.?