Product Manager - Car Care (B2C)

Product Manager - Car Care (B2C)

Description

Join our Winning Team as a Product Manager – Car Care

When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we’re proud to work for a company with a strong mission and trusted brand. We’re proud to work with people who care about what they do and work hard every day to deliver their best. We’ve created the type of company culture where the term, “work- hard play- hard” is taken to new heights. Even today, while working remotely, our culture is strong and our team is connected!

CARFAX is searching for a Product Manager to lead our Car Care product. You’ll apply your product management experience to help simplify vehicle ownership and build good maintenance habits for drivers. You will work alongside innovative teams to help millions of people take care of their vehicles, keeping them running safe and strong.

To do this, you’ll leverage qualitative user insights alongside our world-class quantitative analytics systems to develop, test, and iterate deeply empathetic product road maps that meaningfully improve the data experience for vehicle owners.  

This position is full time and based in our London, Ontario Office. Willing to consider remote candidates, but must be open to regular travel to London office.

As a Product Manager, you will:

• Own the Car Care strategy working across the organization to drive innovation for vehicle owners and beyond for both the website & mobile app experience.
• Drive the notifications strategy for Car Care alerts including Email, Push & SMS.
• Lead cross-functional teams - including engineering, project management, design, analytics, and user research - in the ideation, UX design, technical development, and launch of innovative products. Establish shared vision across the company.
• Make decisions based on quantitative and qualitative data. Deeply understand vehicle owner needs, pain points, and behaviors, and transform that knowledge into a cohesive road map of features that aligns to company goals.
• Translate your product vision into user stories to rapidly iterate in our agile environment.
• Define metrics that inform the success of your products, monitor performance in real time, and determine a product roll-out strategy based on quantitative and user feedback.
• Understand CARFAX’s strategic and competitive position and deliver products that are recognized best in the industry.

To be consider for this role, you will need:

• 5+ years of product management with an emphasis on building consumer habits.
• Experience developing consumer notifications (email/push/SMS) and optimization of engagement metrics to drive user retention and repeat visitors.
• Proficient in building large scale IOS & Android applications.
• Ability to integrate quantitative and qualitative user research at all stages of product development.  Preference for working knowledge of design thinking methodologies and principles.
• Entrepreneurial mindset, with a bias toward action and customer focused innovation.  You thrive on challenges and not be deterred by difficult situations. You work proactively rather than reactively.
• Highly collaborative with excellent communication skills - able to manage stakeholders up, down, and sideways.
• Exceptional problem solving and analytical skills; willingness to get into the details and drive clarity from ambiguity.
• Proven ability to push forward on multiple projects simultaneously with a passion for making decisions quickly that lead to team success.
• BA/BS

About CARFAX

CARFAX, a unit of IHS Markit (NYSE: INFO), helps millions of people every day confidently shop, buy, own and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, myCARFAX, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report. CARFAX is a nationally recognized top workplace by The Washington Post and Glassdoor.com. Based in London, IHS Markit is a world leader in critical information, analytics and solutions.

CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.