IT Manager

by Convertus Group

Position Type: Full-time
Location: London, ON
Date Posted: Aug 07, 2025
Convertus Group

Job Description

Convertus is looking for an IT Manager in London, ON!
Full-time - Hybrid
London, ON

Join Our Team as a Full-Time IT Manager in London, ON!

Your Mission:
As the IT Manager, you’ll ensure Convertus' hardware infrastructure operates reliably and efficiently across multiple facilities. You’ll oversee IT operations, manage systems and networks, and drive strategic initiatives that enhance our digital capabilities. This is a dynamic opportunity to apply your leadership and technical skills in a fast-paced, impact-driven environment.

Here’s what an ordinary day of work might look like:
  • Maintaining and troubleshooting hardware and software systems.
  • Serving as the primary point of contact for IT support and escalating complex issues as needed.
  • Overseeing and managing all help desk functions, ensuring timely and effective support to users.
  • Managing the procurement and inventory of IT equipment (laptops, desktops, etc.).
  • Maintaining and managing vendor and service provider relationships.
  • Implementing IT policies and best practices as directed.
  • Identifying opportunities for process improvement within the IT function.
  • Monitoring system performance and ensuring the security and reliability of the IT infrastructure.

This job is for you if you have:
  • Bachelor’s Degree in Computer Science or related field of study.? 
  • 3–5 years of hands-on experience in IT support, preferably in a help desk environment.
  • 2–3 years of experience in a leadership or supervisory IT role, preferably leading a help desk team with a high volume of inquiries.
  • Evidential experience in managing teams and will be able to hit the ground running.
  • Ability to simplify technical concepts to non-IT colleagues.?
  • Strong generalist knowledge across a range of technologies with exposure to, and/or management of services provided across:? 
    • Microsoft technologies including Azure services
    • Server/PC Virtualisation solutions - VMware, Hyper-V
    • Networking protocols
    • Client and Server hardware maintenance? 
  • Experience supporting users across a variety of technical issues (hardware, software, connectivity, access).? 
  • Familiarity with managing hardware/software lifecycles, renewal programs and licensing.
  • Experience working with IT vendors, service providers, and procurement processes. 

Compensation package:
  • Annual Salary – based on experience and skills.
  • Paid time off – sick, vacation, volunteering
  • Medical, Dental, Vision and Life Insurance
  • Wellness program
  • Employee Assistance Program
  • RRSP with company match
  • Profit-sharing program
  • Tuition reimbursement
  • Employee recognition

Come Join Us in Shaping the Future. Click here to apply with your resume (CV) and cover letter or for more information.

About Us:
Convertus Group is one of the largest and most advanced waste management operators in North America, processing over 900,000 tonnes of waste each year. Operating 19 sites across Canada and the United States, we produce more than 550,000 tonnes of finished compost and generate over 85,000 GJ of Renewable Natural Gas, equivalent to taking 27,000 cars off the road. We recycle and recover approximately 90 percent of the organic waste we receive, helping to drive meaningful change toward a more sustainable future. Join the Convertus team today and be part of building a better future through dynamic thinking and sustainable solutions!
 
If you’re eager to contribute to our success and shape our story, this is your moment! Join us for a successful journey of growth, where you can make a meaningful impact that will last for generations.

We believe in providing equal opportunity and creating an inclusive environment for all candidates and employees. We welcome applications regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, or marital status.

We thank you for your application; however, only successful applicants will be contacted.