Manager, Strategic Initiatives - Digital Experience

Permanent Full Time 

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The Manager Strategic Initiatives, Digital Experience plays a key role ensuring Canada Life’s digital capabilities meet the needs of advisors, customers, and employees.  

Reporting to a Director, Product Owner, this role will act as a connector and enabler across teams to help maximize the value of Canada Life's digital experiences. This role is primarily responsible for aligning our portfolio of agile digital initiatives with business objectives and customer outcomes, from ideation and design through delivery, managing change and benefits realization.

What you will do

• Champion value and drive business objectives and customer outcomes by helping define, measure, and report on digital experience KPIs. 

• Help develop and manage a benefits realization framework for digital experiences.  

• Influence and enable high-conviction decisions by providing product owners and other leaders with actionable data, insights, and recommendations.

• Quickly create compelling artifacts (KPI scorecards, decision briefs, user experience and roadmap diagrams, etc.) using data to facilitate stakeholder collaboration and alignment. 

• Provide input through early and late stages of the project/product lifecycle including user experience design, high-level requirements, go-to-market strategy, organizational change management and post-launch support.

• Develop and advocate for continuous improvement in performance and value management processes. 

What you will bring 

• 5+ years of experience in product management, strategy, user or customer experience, business analysis, or similar roles responsible for defining and measuring customer and business outcomes. 

• Analytical mindset with the ability to quickly interpret data, create and manage dashboards, synthesize and present insights, and translate findings into actions. 

• Demonstrated ability to communicate, influence and mediate effectively between business, technology, design and other domains at all levels of the organization.

• Familiarity with a diverse range of product, project and portfolio management methodologies, especially as they apply to prioritization and roadmapping in an agile environment, value and performance management, and benefits realization. 

• Openness and adaptability with a track record of proactively adopting new skills, responsibilities and ways of working to suit changing needs. 

• Insurance, wealth management or other financial industry experience preferred. 

• Financial acumen is a plus. 

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The base salary for this position is between  $96,200- $146,200 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.?

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.?

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life?would like to thank all applicants, however only those who qualify for an interview will be contacted.

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