Manager, Strategic Initiatives

As a Strategic Solutions Manager within the Business Modernization team at Canada Life, you will play a critical role in leading Modernization Initiatives which will include leading Business Analysts in analyzing business needs, defining requirements, implementing and optimizing workflow solutions, intelligent document processing and overall automation frameworks for key business processes. Working closely with AVP Optimization & Enablement, business stakeholders, technology teams, and cross-functional partners, you will ensure modernization solutions consider all details of the associated business process(es) and that risks, business and technical impacts are proactively addressed with appropriate mitigation strategies in place. Overall, this role will provide focus on delivering expected business value and ensure the Customer and employees needs are met.

What you will do

• Demonstrate thought leadership and initiative, and have highly developed analytical, communication, management, planning and facilitation skills

• Be comfortable working in an ambiguous and evolving environment, proactively identifying opportunities and bringing structure to complex challenges.

• Build strong, collaborative relationships at all levels of an organization

• Guide and support our Business and Technical Teams on assigned modernization initiatives

• Collaborate with business and IT teams to ensure seamless integration of solutions

• Evaluate existing processes and recommend enhancements, optimizations, and new automation opportunities

• Support governance, compliance, and audit requirements for automation opportunities

• Lead Agile sessions (Grooming, Refinement, Retrospectives) and review and enhance user stories, review FIT & user acceptance testing, and consult on training & change management

• Facilitate both remote and in-person working sessions with key stakeholders

• Provide mentorship and guidance to Lead Business Analysts and Senior Business Analysts.

What you will bring 

• Understand Technology and Agile development & use agile delivery and process redesign best practices to effect change

• Use project and program management skills including task breakdown, prioritization and planning, clarification of ownership, change management and pro-active risk management

• With excellent communication and negotiation skills build consensus with the multiple stakeholders across technology and business areas as well as external stakeholders to execute on a common mission, vision and scope

• Gain a strong understanding of the business and key stakeholders and work closely with end-users to deeply understand current process to implement process redesign

• Identify and manage interdependencies within the project and create awareness and understanding around it

• Challenge the status quo and find new solutions to drive out of the box ideas

• Have a business centric mindset and solve complex problems

• Take accountability to maintain focus and scope that will result in desired outcomes, including productivity improvements along with driving efficiencies, customer experience and employee experience improvements.

Qualifications:

• 5+ years of experience in business analysis, process improvement, or related roles.

• Strong expertise in requirements gathering, business process modeling, and stakeholder management

• Ability to thrive in ambiguous environments, working with incomplete information to drive clarity and actionable next steps.

• Experience in financial services, insurance or investments is an asset.

• Proficiency in business analysis tools such as JIRA, Confluence, Visio, Excel, PowerPoint

• Strong analytical and problem-solving skills.

• Ability to work in agile environments

The base salary for this position is between  $76,400.00 - $141,400.00 annually.  This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).  If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.?

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.?

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life?would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid

Apply now